locked
windows vista wont start RRS feed

  • Question

  •  

    i turned off my pc and every thing was fine. I turned back on today and nothing comes up just a black screen. I tried to download a fix from website on another pc but when you cant get pc to start how can you run fix?
    Monday, November 24, 2008 4:09 AM

Answers

  • Hi,

      

    For your problem description, please perform the following step to narrow down the issue:

     

    Method 1: Use the Windows Recovery Environment (WinRE) to run System Restore

    =======================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Method 2: Startup Repair from the Windows Recovery Environment (WinRE)

    =======================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. (Click the operating system that you want to repair), and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Hope it helps!

     

    Wednesday, November 26, 2008 9:06 AM

All replies

  • Hi

     

    If this is a computer that came with Windows pre-installed, you will need to contact the computer maker to see what recovery options were installed on the system and how to access them.

     

    Computer manufacturers have a wide variety of recovery tools they can install on the system. These recovery tools are usually accessed with custom keystrokes when you first turn the computer on. The way they are accessed varies between manufacturers.

     

    Hope this helps.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Monday, November 24, 2008 4:23 AM
    Moderator
  • Hi,

      

    For your problem description, please perform the following step to narrow down the issue:

     

    Method 1: Use the Windows Recovery Environment (WinRE) to run System Restore

    =======================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Method 2: Startup Repair from the Windows Recovery Environment (WinRE)

    =======================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. (Click the operating system that you want to repair), and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Hope it helps!

     

    Wednesday, November 26, 2008 9:06 AM