IPSEC services could not start RRS feed

  • Question

  • Hi all,

            I've a Windows 2003 R2 x64 SP2 server. Today I rebooted the machine for maintanance but after the startup IPSEC service didn't start.

    When I tried to start the service IPSEC service I got the error:

    The system cannot find the file specified.


    I found a nice howto that resolved my issue:


    In my registry I was unable to find the subkey HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local

    I just registered the polstore.dll library and then I was able to start the IPSEC service.

    My question is: who deleted the registry subkey?





    Piero Bacarella - IT Professional - Rome(Italy) -
    Wednesday, January 26, 2011 3:51 PM

All replies

  • Hi,

    We may be able to get some useful information in Event Viewer. Were there any errors logged before the issue occurred?

    This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, January 31, 2011 8:14 AM
  • I had the exact same problem! also could not find the registry key, but I skipped that part and went straight ahead to Rebuild a new local policy store, that seemed to fix the problem for me. apperantly its an update rolled out by MS that caused the problem for me.
    Thursday, April 14, 2011 7:51 PM
    1. Click Start, click Run, type regsvr32 polstore.dll, and then click OK.

    Only just it!

    • Proposed as answer by Kiran ATR Monday, April 22, 2019 6:56 PM
    Monday, October 7, 2013 9:43 PM
  • hey

    most of the time A corrupted file in the policy store causes this problem. An interruption that occurs when the policy is being written to the disk may cause the corruption.

    To back track , in case of suspicion to some one i do agree with Joson Zhou

    in case you have had implemented a good & effective audit logging policy

    G luck

    Saturday, December 7, 2013 7:07 AM