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IPSEC services could not start

    Question

  • Hi all,

            I've a Windows 2003 R2 x64 SP2 server. Today I rebooted the machine for maintanance but after the startup IPSEC service didn't start.

    When I tried to start the service IPSEC service I got the error:

    The system cannot find the file specified.

     

    I found a nice howto that resolved my issue: http://support.microsoft.com/kb/912023

     

    In my registry I was unable to find the subkey HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local

    I just registered the polstore.dll library and then I was able to start the IPSEC service.

    My question is: who deleted the registry subkey?

    Thanks,

     

     

     


    Piero Bacarella - IT Professional - Rome(Italy) - http://www.it-resources.info
    Wednesday, January 26, 2011 3:51 PM

All replies

  • Hi,

    We may be able to get some useful information in Event Viewer. Were there any errors logged before the issue occurred?


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    Monday, January 31, 2011 8:14 AM
    Moderator
  • I had the exact same problem! also could not find the registry key, but I skipped that part and went straight ahead to Rebuild a new local policy store, that seemed to fix the problem for me. apperantly its an update rolled out by MS that caused the problem for me.
    Thursday, April 14, 2011 7:51 PM
    1. Click Start, click Run, type regsvr32 polstore.dll, and then click OK.

    Only just it!

    • Proposed as answer by Kiran ATR Monday, April 22, 2019 6:56 PM
    Monday, October 7, 2013 9:43 PM
  • hey

    most of the time A corrupted file in the policy store causes this problem. An interruption that occurs when the policy is being written to the disk may cause the corruption.

    To back track , in case of suspicion to some one i do agree with Joson Zhou

    in case you have had implemented a good & effective audit logging policy

    G luck

    Saturday, December 7, 2013 7:07 AM