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  • Question

  •  

    Product

    Windows host process (Rundll32)

    Problem

    Stopped working

    Date

    6/26/2008 2:28 PM

    Status

    Report Sent

    Problem signature

    Problem Event Name: BEX

    Application Name: rundll32.exe

    Application Version: 6.0.6000.16386

    Application Timestamp: 4549b0e1

    Fault Module Name: sguard.dll

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 2a425e19

    Exception Offset: 000c5001

    Exception Code: c0000005

    Exception Data: 00000008

    OS Version: 6.0.6000.2.0.0.768.3

    Locale ID: 1033

    Additional Information 1: a455

    Additional Information 2: 506ad596de5dd9b04998decec4827590

    Additional Information 3: bafb

    Additional Information 4: 74399c5f4fea65e1ff4fee2646a72f58

    Extra information about the problem

    Bucket ID: 126918679

    Saturday, June 28, 2008 4:08 AM

Answers

  • Maria

     

    The file 'sguard.dll' is reported to be a product made by 'iolo technologies', possibly 'System Mechanic' or another of their products.

     

    It is also reported as being a part of a product from Acceleration Software called Scriptguard.

     

    There are also some reports on the internet about a file with this name being part of some malicious spyware programs.

     

    Perform a search for this file and when it is found, right click the file and select Properties/Details Tab. This should show you the name of the company that it comes from.

     

    Contact that companies support and inquire about any compatibility issues with Vista or other known issues.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Saturday, June 28, 2008 2:48 PM
    Moderator
  • Samuel

     

    Glad this helped.

     

    Thank you for tracking this down and posting the results. This will help others who are having the same problem.

     

    Good job.

     

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Saturday, July 19, 2008 1:44 PM
    Moderator

All replies

  • Maria

     

    The file 'sguard.dll' is reported to be a product made by 'iolo technologies', possibly 'System Mechanic' or another of their products.

     

    It is also reported as being a part of a product from Acceleration Software called Scriptguard.

     

    There are also some reports on the internet about a file with this name being part of some malicious spyware programs.

     

    Perform a search for this file and when it is found, right click the file and select Properties/Details Tab. This should show you the name of the company that it comes from.

     

    Contact that companies support and inquire about any compatibility issues with Vista or other known issues.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Saturday, June 28, 2008 2:48 PM
    Moderator
  • Ronnie,

     

    You are an absolute lifesaver my friend!

     

    This error has been driving me mad for weeks (pretty much from the time of Maria's post). I couldn't change my screen saver, display settings or do housekeeping like deleting cookies, history, etc. within IE7.

     

    As soon as I saw that you had wrote 'SystemMechanic' in your post I tried something that has solved the problem:

     

    Maria,

     

    If you have System Mechanic installed the conflict appears to be with a program called 'System Guard' that you can download as an additional piece of protection. It is normally shown as a little dog icon in the system tray and warns you of startup changes, etc.

     

    THIS IS WHAT THE SGUARD.DLL FILE RELATES TO!

     

    I have uninstalled the System Guard function, restarted the machine and held my breath!

     

    Needless to say I have full functionality back in all the areas listed above after doing this one thing.

     

    I will write to iolo technologies and inform them of this as we can't be the only two that have this problem?

     

     

    Friday, July 18, 2008 11:55 PM
  • Samuel

     

    Glad this helped.

     

    Thank you for tracking this down and posting the results. This will help others who are having the same problem.

     

    Good job.

     

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Saturday, July 19, 2008 1:44 PM
    Moderator
  • Hey no worries!

     

    This forum has got me out of a pickle plenty of times and its only fair to share the knowledge.

     

    Sunday, July 20, 2008 8:06 PM