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Win 7 all games crash within 10-15 minutes of play RRS feed

  • Question

  •           It seems every game i've tried, 20 or 30 different titles at this point crashes. I've been scratching my head and trying to figure out exactly what is going on with it. It may be related to direct X but I have updated all my drivers and have the most current version installed.

     

    Here is the specs.

     

    ystem Information
    ------------------
    Time of this report: 7/7/2010, 15:24:21
           Machine name: OWNER-PC
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: P55A-UD3
                   BIOS: Award Modular BIOS v6.00PG
              Processor: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz (4 CPUs), ~2.7GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4092MB RAM
              Page File: 1208MB used, 17881MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 260
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 260
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_83011043&REV_A1
         Display Memory: 2667 MB
       Dedicated Memory: 877 MB
          Shared Memory: 1789 MB
           Current Mode: 1280 x 1024 (32 bit) (60Hz)
           Monitor Name: SyncMaster 931B/931BF/931BA/930BA(Digital)
          Monitor Model: SyncMaster
             Monitor Id: SAM0218
            Native Mode: 1280 x 1024(p) (60.020Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0011.9621 (English)
         Driver Version: 8.17.11.9621
            DDI Version: 10
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 1/11/2010 22:03:33, 11862120 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-46A2-11CF-6656-0AA31FC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x05E2
              SubSys ID: 0x83011043
            Revision ID: 0x00A1
     Driver Strong Name: oem12.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.17.11.9621:pci\ven_10de&dev_05e2
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (3- Creative USB Headset)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: USB\VID_041E&PID_0400&REV_0200&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: USBAUDIO.sys
             Driver Version: 6.01.7600.16385 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 7/13/2009 18:06:32, 109568 bytes
                Other Files:
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: Realtek Digital Output (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.5943 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 9/22/2009 07:04:44, 2002080 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Desktop Microphone (2- Cinema - Microsoft LifeCam.)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: USBAUDIO.sys
             Driver Version: 6.01.7600.16385 (English)
          Driver Attributes: Final Retail
              Date and Size: 7/13/2009 18:06:32, 109568 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Realtek Digital Input (Realtek High Definition Audio)
      Default Sound Capture: No
      Default Voice Capture: No

    Wednesday, July 7, 2010 9:27 PM

Answers

  • Here is what the procexp showed.

    Process    PID    CPU    Description    Company Name
    System Idle Process    0    93.92       
     Interrupts    n/a        Hardware Interrupts   
     DPCs    n/a    0.39    Deferred Procedure Calls   
     System    4           
      smss.exe    416           
    csrss.exe    552           
    wininit.exe    620           
     services.exe    680           
      svchost.exe    808           
      nvvsvc.exe    952           
       nvvsvc.exe    1360           
      svchost.exe    992           
      svchost.exe    440           
      svchost.exe    496           
      svchost.exe    632           
       dwm.exe    1740    0.77    Desktop Window Manager    Microsoft Corporation
      svchost.exe    1172           
      svchost.exe    1280           
      spoolsv.exe    1448           
      sched.exe    1484           
      svchost.exe    1596           
      avguard.exe    1896           
      taskhost.exe    1916        Host Process for Windows Tasks    Microsoft Corporation
      httpd.exe    1968           
       httpd.exe    1700           
      MSCamS64.exe    2040           
      RichVideo.exe    1520           
      nvSCPAPISvr.exe    1092           
      IAANTmon.exe    2452           
      mvraidsvc.exe    2480           
      SearchIndexer.exe    3400           
      wmpnetwk.exe    3500           
      svchost.exe    3596           
      svchost.exe    3956           
      svchost.exe    4624           
     lsass.exe    700           
     lsm.exe    708           
    csrss.exe    644           
    winlogon.exe    864           
    explorer.exe    1008        Windows Explorer    Microsoft Corporation
     RAVCpl64.exe    2672        Realtek HD Audio Manager    Realtek Semiconductor
     IAAnotif.exe    2684        Event Monitor User Notification Tool    Intel Corporation
     firefox.exe    1060        Firefox    Mozilla Corporation
      plugin-container.exe    1464        Plugin Container for Firefox    Mozilla Corporation
     procexp.exe    4368        Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
      procexp64.exe    1760    3.87    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
    PDVDServ.exe    3052        PowerDVD RC Service    Cyberlink Corp.
    nusb3mon.exe    2076        USB 3.0 Monitor    NEC Electronics Corporation
    avgnt.exe    2848        Antivirus System Tray Tool    Avira GmbH
    PWRISOVM.EXE    2812        PowerISO Virtual Drive Manager    PowerISO Computing, Inc.
    jusched.exe    3100        Java(TM) Update Scheduler    Sun Microsystems, Inc.

     

    • Marked as answer by Novak Wu Friday, July 9, 2010 1:50 AM
    Thursday, July 8, 2010 6:08 PM

All replies

  • Can you elaborate on what you mean by "crashes"? Is there some event written in Reliability Monitor or the Event Viewer?
    Wednesday, July 7, 2010 10:21 PM
  • Just a thought, did you some how crank or OC your rig? I suggest you to swap the GTX 260 to another workable graphic card and see how it goes

    Wednesday, July 7, 2010 10:53 PM
    Answerer
  • I can't really elaborate. By crashes I mean the video/audio locks up and does not respond. I can't exit or change the screen in any way. Only powering the system down altogether does no good. I haven't OC anything on this rig yet. If it means anything, one game in particular "Mount and Blade" gives me a warning about low virtual or physical memory. Since this happens regularly within a few minutes is my system having issues? Is 4g of ram not enough? I can always purchase a different video card, any suggestions what to try?
    Thursday, July 8, 2010 1:53 AM
  • Can you download, extract, and run Process Explorer, and post a screenshot of the System Information (CTRL+I) window, taken when you get the warning about low memory?

    General guidance for freezes as you describe: 

    Consider running chkdsk on all partitions.  Let chkdsk complete on each partition and see if that helps.

    Also consider running SFC /SCANNOW.

    If you boot into safe mode, do you still experience freezes? What about if you do a clean boot, or device clean boot?

    Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily  good memory - it just hasn't failed a test.  Consider systematically eliminating RAM from the system - run with a couple of  modules for a while, and see how things go. Then try the other modules.

    Other common suggestions include ensuring drivers are up to date (including video drivers), as well as ensuring that you're  using the latest BIOS.

    It can be helpful to use Driver Verifier.  To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out  of the dialog.

    Then, reboot and use the system as you normally would, and wait for a problem.  In the event that the system does not boot  completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes.

    Wait for a bugcheck to occur after enabling verifier as described, and then upload it.

     

    + make sure that the system’s BIOS and hardware drivers are up-to-date.  Also check for updates to video firmware, and hard drive firmware.  If you’ve changed any BIOS settings, make note of the current settings and reset the BIOS default values.  Review them, change any that are obviously incorrect, and then see if that affects the behavior.

    + configure the system to take a manual crash dump (http://support.microsoft.com/kb/244139) – test it out to be sure it works (note that you WILL crash the system, so save any work, etc.).  Then when the problem happens again see if you can crash the system in that fashion.  If so, the kernel memory dump (memory.dmp in the Windows folder) may hold some clues about what was going on.

    + unplug unnecessary components and see if you are able to reproduce the problem.  Get rid of any external KB, mouse, (if laptop) external storage, etc.  Even remove all batteries, and use the system when it’s on AC (if laptop).  Does that affect the problem?

    + consider removing some of the RAM modules and seeing how that goes.  If that doesn’t make any difference, then swap the modules out so you can test all the modules in this fashion.  Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily good memory - it just hasn't failed a test.

    + set up driver verifier’s “deadlock detection” (as well as some other tests).  To do so… start->verifier.exe->OK->Create standard settings->Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out of the dialog.  Then, reboot and use the system as you normally would, and wait for a problem.  In the event that the system does not boot completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes. Wait for a bugcheck to occur after enabling verifier as described.  If the “hang” happens a number of times with no crash from verifier, then it seems it isn’t something that verifier can help with.  You could go through the process again, each time specifying a different handful of Microsoft drivers.

    + try using the computer when its booted into safe mode, long enough to determine if it affects the problem.  Also consider a clean boot (http://support.microsoft.com/default.aspx/kb/929135) or device clean boot (http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/6115cb34-2890-46b5-8c1e-c934c56ecfe4) to see if that has any impact.

    + try a kernel debugger (this is for advanced users, of course)

    + remember to take detailed notes on what you’re doing so that you can undo any of it, and so that you document what you did and what the result was.

    Thursday, July 8, 2010 10:28 AM
  • Here is what the procexp showed.

    Process    PID    CPU    Description    Company Name
    System Idle Process    0    93.92       
     Interrupts    n/a        Hardware Interrupts   
     DPCs    n/a    0.39    Deferred Procedure Calls   
     System    4           
      smss.exe    416           
    csrss.exe    552           
    wininit.exe    620           
     services.exe    680           
      svchost.exe    808           
      nvvsvc.exe    952           
       nvvsvc.exe    1360           
      svchost.exe    992           
      svchost.exe    440           
      svchost.exe    496           
      svchost.exe    632           
       dwm.exe    1740    0.77    Desktop Window Manager    Microsoft Corporation
      svchost.exe    1172           
      svchost.exe    1280           
      spoolsv.exe    1448           
      sched.exe    1484           
      svchost.exe    1596           
      avguard.exe    1896           
      taskhost.exe    1916        Host Process for Windows Tasks    Microsoft Corporation
      httpd.exe    1968           
       httpd.exe    1700           
      MSCamS64.exe    2040           
      RichVideo.exe    1520           
      nvSCPAPISvr.exe    1092           
      IAANTmon.exe    2452           
      mvraidsvc.exe    2480           
      SearchIndexer.exe    3400           
      wmpnetwk.exe    3500           
      svchost.exe    3596           
      svchost.exe    3956           
      svchost.exe    4624           
     lsass.exe    700           
     lsm.exe    708           
    csrss.exe    644           
    winlogon.exe    864           
    explorer.exe    1008        Windows Explorer    Microsoft Corporation
     RAVCpl64.exe    2672        Realtek HD Audio Manager    Realtek Semiconductor
     IAAnotif.exe    2684        Event Monitor User Notification Tool    Intel Corporation
     firefox.exe    1060        Firefox    Mozilla Corporation
      plugin-container.exe    1464        Plugin Container for Firefox    Mozilla Corporation
     procexp.exe    4368        Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
      procexp64.exe    1760    3.87    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
    PDVDServ.exe    3052        PowerDVD RC Service    Cyberlink Corp.
    nusb3mon.exe    2076        USB 3.0 Monitor    NEC Electronics Corporation
    avgnt.exe    2848        Antivirus System Tray Tool    Avira GmbH
    PWRISOVM.EXE    2812        PowerISO Virtual Drive Manager    PowerISO Computing, Inc.
    jusched.exe    3100        Java(TM) Update Scheduler    Sun Microsystems, Inc.

     

    • Marked as answer by Novak Wu Friday, July 9, 2010 1:50 AM
    Thursday, July 8, 2010 6:08 PM
  • Sounds to me as if your system just overheats. Try opening the case and run the programs at night when the window is open. Does it change anything?

    Ralf

    Thursday, July 8, 2010 6:12 PM
  • I can try that too.
    Thursday, July 8, 2010 7:16 PM
  • You provided a report of the running processes.

    (Note that you will likely want to use Process Explorer elevated, so choose File->Show details for all processes.)

    Can you post a screenshot of Process Explorer's System Information (CTRL+I, or View->System Information) window, taken when you get the warning about low memory?

    Thursday, July 8, 2010 7:58 PM
  • Hi,

     

    Please also perform the following steps to troubleshoot the issue.

     

    1. Upgrade the virus definition and run a complete scanning.

     

    2. Increase the Virtual Memory via following article.

     

    Change the size of virtual memory

     

    3. Upgrade the Motherboard driver, Displayer card driver and Sound card driver.

     

    Also, you can try using Process Explorer to check if there is any special DLL file in this issue.

     

    a. Please download the Process Explorer at Process Explorer v11.33

    b. Extract the zip file and double click the procexp.exe file.

    c. Open certain game on the machine, reproduce this issue, and then please highlight the Process Name such as eshell.exe line in Process Explorer.

    d. From the View menu, please point to "Lower Pane view" and select DLLs.

    e. From the File menu, please select Save to save the dll list to a txt file such as WMCdll.txt.

    f. Please upload the txt file to your SkyDrive at www.skydrive.live.com and let me know the link.

     

    Thanks,

    Novak


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, July 9, 2010 1:55 AM
  • Please note that the current version of Process Explorer, and the only one available for download on the Sysinternals TechNet site, is (currently) v12.04.

    Also note that in the event there is difficulty navigating to http://www.skydrive.live.com, please try http://skydrive.live.com.

    Friday, July 9, 2010 2:08 AM
  • Ran a virus scan Avira and Trend Micro both and are clean, virus definitions are up to date.  My virtual memory is set up there quite high. Now the motherboard driver is separate from the bios right? I tried going to gigabyte's website and their programs don't seem to work with windows 7. Either that or i'm doing it wrong. I can do what you asked with the process explorer, however i'm not sure how to get text to you about what happens. Unless it records when the system totally locks up? I have to power it down when the games freeze.

    Thanks!

    Friday, July 9, 2010 6:55 AM
  • The screenshot (Print Screen key) would be taken when you get the message from the Mount and Blade game.  You could also take a picture of the screen with a digital camera, and upload that, if the system is froze.  The purpose of this is to get some stats about the system, at a time when the system reports that it is low on VM.  It is not quite so relevant towards the other freezing issue you described.

    The drivers for the motherboard, chipset, etc. are different from the BIOS.  You would want to ensure you're running the latest versions of each.  What do you mean about the programs not working with Windows 7? The Gigabyte site doesn't indicate that the stuff works with Win7, or when you try to run it on Win7, you get some kind of error message?

    Friday, July 9, 2010 10:48 AM
  • When I try to install the drivers it pops up and says it's not compatible with windows 7. I don't see anything on the site that says it does not support win 7. Also, I have no way of reproducing the problem and being able to show you when it happens. The computer will freeze for a good minute and if I don't reset it myself the machine will power down on its own. Very strange.

    Here are links for both the procexp and the one error I do get when playing Mount and Blade. The rest of the games give no warning or error until it's already crashed.

     

      http://cid-d12caf6a0f58bca9.office.live.com/self.aspx/Troubleshooting/procexpss.PNG

     

      http://cid-d12caf6a0f58bca9.office.live.com/self.aspx/Troubleshooting/Capture.PNG

    Saturday, July 10, 2010 12:23 AM
  • Does anything on the site indicate that it is meant for Windows 7?

    When was the Process Explorer screenshot taken? If it was taken when the "It seems that you currently have 315 MB"... message was displayed, then the Process Explorer details do not support the message from the game, and it seems the game message is displayed in error.

    Saturday, July 10, 2010 2:21 PM
  • I took the process explorer shot after I closed mount and blade. Should I open a game I know will crash, wait a few minutes and then take a screen before it locks up?
    Saturday, July 10, 2010 7:42 PM
  • any ideas?
    Sunday, July 25, 2010 4:24 PM