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Bugcode_usb_Driver RRS feed

  • Question

  • Technical information:

    0x000000FE (0x000008,0x0000006,0x0000005,0xfffffa8007019b20)

    I refer to this post but that doesn't solve my issue.

    https://social.technet.microsoft.com/Forums/windows/en-US/091139f4-ce66-4b77-bbfa-c6511f5c5110/bsod-name-bugcode-usb-driver-0x000000fe?forum=w7itproperf

    Thanks for your help!

    Tuesday, November 24, 2015 12:45 AM

Answers

  • Hi jadecosmo,

    Thank you for your question.

    By our debug, the issue was occur by USB driver, we suggest you re-install all USB driver to check if the issue persist. 

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Wednesday, December 2, 2015 4:50 AM
    • Marked as answer by Michael_LS Thursday, December 3, 2015 5:24 AM
    Wednesday, November 25, 2015 8:20 AM

All replies

  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Tuesday, November 24, 2015 12:56 AM
  • Thanks for the reply. Here's the DMP.

    https://onedrive.live.com/redir?resid=EAF96143BB0D55D0!123&authkey=!APgy7r4MAOm1jPs&ithint=file%2czip

    Tuesday, November 24, 2015 1:17 AM
  • Hi jadecosmo,

    Thank you for your question.

    By our debug, the issue was occur by USB driver, we suggest you re-install all USB driver to check if the issue persist. 

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Wednesday, December 2, 2015 4:50 AM
    • Marked as answer by Michael_LS Thursday, December 3, 2015 5:24 AM
    Wednesday, November 25, 2015 8:20 AM