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Usage Report "Server Out of Memory RRS feed

  • Question

  • Hi,

    in one of our SiteCollections we cannot start den Usage Report. It says "Server Out of Memory". We have lot of SiteCollections and it happens only in this one. Fyi: We have 16GB RAM.

    Any Ideas? Thanks alot..

    Wednesday, November 24, 2010 12:56 PM

Answers

  • Hi kde-mgm,

    There are some possible reasons could cause this problem:

    1 Please check if there are other operation are in process, especially those process that need a lot of memory.

    2 Check if it is the problem the length of the file URL over the limit (250 chars) because the site collection contains a complex folder structure.

    3 Reset IIS to release the ram that was being utilized.

    If the problem persists, please check the event logs. Thanks.


    Best regards. Emir
    • Marked as answer by Lily Wu Thursday, December 2, 2010 8:49 AM
    Tuesday, November 30, 2010 5:31 AM

All replies

  • Hi,

    does your error message briefly say  -"Server Out Of MemoryThere is no memory on the server to run your program. Please contact your administrator with this problem." ?

    Please check App pool account for that application in IIS , it ight be running with network services.

    If yes change it to farm admin account and do an IIS reset.

    May this will resolve your issue.


    Regards, Pratik Vyas | SharePoint Consultant |
    • Marked as answer by Lily Wu Thursday, December 2, 2010 8:49 AM
    • Unmarked as answer by kde-mgm Friday, December 3, 2010 1:03 PM
    Wednesday, November 24, 2010 2:51 PM
  • Is your App Pool running under a Network Service account?

    If so, change it to a domain account that has appropriate access and see if that solves it.

     

    hope this help

    thanks

    -ws


    SharePoint administrator, MCTS,MCITP
    Wednesday, November 24, 2010 2:56 PM
  • Hi,

    thanks for the answers.

    I checked the IIS App pool Account and its fine (its the farm admin).
    The Problem exists only in one SiteCollection. But i have noticed, that in this SiteCollection the folderstructure is deep (folder in folder in folder...).

    Is there maybe a maximum length for the depth in folder-hierarchy? Or maybe unallowed characters?

     

    Thanks alot..

    Thursday, November 25, 2010 8:41 AM
  • Hi kde-mgm,

    There are some possible reasons could cause this problem:

    1 Please check if there are other operation are in process, especially those process that need a lot of memory.

    2 Check if it is the problem the length of the file URL over the limit (250 chars) because the site collection contains a complex folder structure.

    3 Reset IIS to release the ram that was being utilized.

    If the problem persists, please check the event logs. Thanks.


    Best regards. Emir
    • Marked as answer by Lily Wu Thursday, December 2, 2010 8:49 AM
    Tuesday, November 30, 2010 5:31 AM