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Windows has recovered from an unexpected shutdown - frequently RRS feed

  • Question

  • Hello,

    My system is crashing frequently and i get the blue screen. How can i identify what is causing my system to crash?

    The dump and XML file are here: https://skydrive.live.com/redir.aspx?cid=7dec8969548f6749&resid=7DEC8969548F6749!182

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    da
      BCP1:    0000000000000504
      BCP2:    FFFFF6FC40043870
      BCP3:    0000000000000013
      BCP4:    000000000000870E
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Thank you, Mario


    Friday, July 29, 2011 1:02 PM

Answers

  • Hi,

     

    Please see the dump file analyze below:

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

     

    SYSTEM_PTE_MISUSE (da)

    The stack trace identifies the guilty driver.

    Arguments:

    Arg1: 0000000000000504, Type of error.

    Arg2: fffff6fc40043870

    Arg3: 0000000000000013

    Arg4: 000000000000870e

     

    Debugging Details:

    ------------------

     

     

    CUSTOMER_CRASH_COUNT:  1

     

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

     

    BUGCHECK_STR:  0xDA

     

    PROCESS_NAME:  System

     

    CURRENT_IRQL:  2

     

    LAST_CONTROL_TRANSFER:  from fffff80002ee0f9c to fffff80002e86d00

     

    STACK_TEXT: 

    fffff880`03339998 fffff800`02ee0f9c : 00000000`000000da 00000000`00000504 fffff6fc`40043870 00000000`00000013 : nt!KeBugCheckEx

    fffff880`033399a0 fffff800`02e8ca44 : 00000000`00000049 fffff800`030336c0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0xb57b

    fffff880`03339ab0 fffff800`02e721ab : fffffa80`036cd9e0 00000000`00000400 0000870e`002737b8 00000000`00000001 : nt!MiEmptyPteBins+0x10d

    fffff880`03339b00 fffff800`02e71898 : 00000000`00000008 00000000`00000001 fffffa80`036cd9e0 fffff800`02e71820 : nt!MiAdjustPteBins+0x4b

    fffff880`03339b40 fffff800`02e71d67 : 00000000`00000008 fffff880`03339bd0 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x40

    fffff880`03339b90 fffff800`0312332e : fffffa80`036ee450 00000000`00000080 fffffa80`036cd9e0 00000000`00000001 : nt!KeBalanceSetManager+0x1c3

    fffff880`03339d00 fffff800`02e78666 : fffff800`02ff9e80 fffffa80`036ee450 fffff800`03007cc0 7fffffff`f7ffffff : nt!PspSystemThreadStartup+0x5a

    fffff880`03339d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

     

     

    STACK_COMMAND:  kb

     

    FOLLOWUP_IP:

    nt! ?? ::FNODOBFM::`string'+b57b

    fffff800`02ee0f9c cc              int     3

     

    SYMBOL_STACK_INDEX:  1

     

    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+b57b

     

    FOLLOWUP_NAME:  MachineOwner

     

    MODULE_NAME: nt

     

    IMAGE_NAME:  ntkrnlmp.exe

     

    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b

     

    FAILURE_BUCKET_ID:  X64_0xDA_nt!_??_::FNODOBFM::_string_+b57b

     

    BUCKET_ID:  X64_0xDA_nt!_??_::FNODOBFM::_string_+b57b

     

    Followup: MachineOwner

     

     

    About error 0xDA, please refer this article:

     

    http://msdn.microsoft.com/en-us/library/ff560282(v=VS.85).aspx

     

    Please remove all unnecessary hardware, run SFC /scannow with administrator to check system files.

     

    Also you can contact CSS for further help:

    Microsoft Customer Support Service (CSS)

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Friday, August 5, 2011 7:21 AM
    Monday, August 1, 2011 3:34 AM