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Online templates not seen in Project Professional RRS feed

  • Question

  • When I start a new project, I am not able to see available online templates. The search box is also grayed out. I checked the privacy settings (for online search) in the trust center. That's okay. 

    Any suggestions to resolve the issue? 

    Thanks in advance.

    -Ulhas


    Ulhas Samant

    Monday, December 28, 2015 5:53 AM

All replies

  • Hello Ulhas,

    Please try below steps and share your findings.

    1) Is this occurs with any other office applications? or it is affecting only MS Project.

    2) Kindly check the below registry allow or prevent a user from connecting to Office 2013 Internet resources.

    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet\UseOnlineContent

    Make sure the value for UseOnlineContent entry is set to 2.

    3) Lastly check if you have access to internet.

    Hope this helps.

    Thank you,

    Kiran K.

    Monday, December 28, 2015 2:23 PM
  • Thanks for prompt response. 

    1. I have only older versions of  other office applications

    2. I find different keys under 15.0\Common\Internet . However I find UseOnlineContent under 12.0\Common\ Internet.. .I changed the value.  It was not helpful

    3. I am connected to the net during these trials.

    You may also suggest the work around if any.

    Regards.

    -Ulhas


    Ulhas Samant

    Tuesday, December 29, 2015 4:33 AM