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vista will not boot properly after SP1 RRS feed

  • Question

  • hello everone, newbie here with a vista Q

    last night before going to bed, I started the vista SP1 isntall. this morning i went to my computer to find the screen stuck to a blank black screen. i turned it off and turned it back on, and it took me to a menu asking me to boot in "startup repair mode" or to "start windows normally"

    neither of these two choices offered any sort of results. when i chose startup repair mode, the screen went black and then returned to that same menu again.

    when i chose start windows normally, it restarted.... and took me back to the same screen again.

    i have no idea at all of what to do. im no expert when it comes to computers as you've all probably guessed.

    thank you all for your help in advance, i NEED to get this computer running. its got alot of my schoolwork on it and some other important personal files
    Monday, December 15, 2008 6:33 PM

Answers

  • Hi,

     

    I know that you encounter the black screen problem after installing Vista Service Pack 1; the issue might be caused by the corruption of the system file or bootloader. You should follow the steps below to narrow down the issue.

     

    Method 1: Use the Windows Recovery Environment (WinRE) to run System Restore

    =========================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the restore point when SP1 was installed.

    8. Click Finish to restore the system.

     

    Method 2: Startup Repair from the Windows Recovery Environment (WinRE)

    =========================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. (Click the operating system that you want to repair), and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    If the problem still persists, you'd better format the disk and rebuild the system. (Note: please backup the necessary data first)

     

    Hope it helps!

     

    • Marked as answer by Andy Song Thursday, December 25, 2008 3:16 AM
    Wednesday, December 17, 2008 7:53 AM

All replies

  • You can boot up with the Vista DVD (or launch WinRE, if you have installed it previously) and do a System Restore to a time prior to your SP1 installation.

    Regards,

    Salvador Manaois III
    MCITP | Server/Enterprise Administrator
    MCSE MCSA MCTS C|EH CIWA
    Bytes & Badz: http://badzmanaois.blogspot.com
    Tuesday, December 16, 2008 12:10 AM
  • thanks for the reply. tried your suggestion of using the vista DVD but to no avail. i tried both startup repair, to try and get vista to fix itself AND system restore. the problem with system restore is that the ONLY time available to restore to was the very time when SP1 was installed... the source of the problem in the first place *bangs head on wall*

    reinstalling was my other idea, but then i'd LOSE everything on my HD. my friend is going to help me salvage my HD and backup everything on it (booting from a live CD like ubuntu is what he says to do), and then im going to reinstall vista.

    im debating running a dual boot setup so that id use ubunto or everything except windows specific programs like the various games i play, photoshop and whatever other software my school needs me to use.

    sigh..
    Tuesday, December 16, 2008 6:41 AM
  • Option #2 is to do a repair installation (in a roundabout way) of Vista, as per this article.
    Try it.  If the Upgrade option is disabled, that means that SP1 more-or-less installed - it's disabled because the installed Windows version is newer than that on the disc.
    If that's the case (and, if this is a 'real' Vista disc, as opposed to an OEM 'restore' disc), you can build a new, SP1-included disc using vLite.
    You should then be able to repair the installation.

    HTH,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Wednesday, December 17, 2008 5:01 AM
  • Hi,

     

    I know that you encounter the black screen problem after installing Vista Service Pack 1; the issue might be caused by the corruption of the system file or bootloader. You should follow the steps below to narrow down the issue.

     

    Method 1: Use the Windows Recovery Environment (WinRE) to run System Restore

    =========================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the restore point when SP1 was installed.

    8. Click Finish to restore the system.

     

    Method 2: Startup Repair from the Windows Recovery Environment (WinRE)

    =========================================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next

    4. Click Repair your computer

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. (Click the operating system that you want to repair), and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    If the problem still persists, you'd better format the disk and rebuild the system. (Note: please backup the necessary data first)

     

    Hope it helps!

     

    • Marked as answer by Andy Song Thursday, December 25, 2008 3:16 AM
    Wednesday, December 17, 2008 7:53 AM