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Email Notification When Incident is Assign to Analyst RRS feed

  • Question

  • Dear All,

    I need help, i try to create email notification whenever an incident is assign to analyst or re-assign the incident but didn't know which criteria in the subscription should be set/change to occupy this need. Is there anyone can help with the solution? really appreciate it.

    Regards,

    Ivan

    Monday, February 17, 2014 8:05 AM

Answers

  • Solved by following instruction from  blog:

    http://marcelzehner.ch/2011/08/06/notifying-analysts-when-action-log-was-updated/

    Thanks to Marcel..

    • Marked as answer by Ivan Telwe Monday, February 17, 2014 9:28 AM
    Monday, February 17, 2014 9:27 AM

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