locked
Samsung RF409 touchpad problem RRS feed

  • Question

  • I don't understand what is wrong with my touchpad. The left click button and right click button as well as tapping just doesn't seem to work, but the touchpad clicks itself automatically from time to time. The touchpad has an elan smartpad driver. If the touchpad was working properly tapping with three fingers would be like clicking the left mouse click . However the multitouch functions like scrolling down with two fingers, rotating with two fingers, move to previous webpage by swiping left using three fingers works perfectly fine. Is it a software problem or hardware problem
    Wednesday, March 13, 2013 1:24 PM

Answers

  • I suggest you contact Surface support for more assistances.

    http://www.microsoft.com/Surface/en-US/support/home?lc=1033


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Marked as answer by Arthur Xie Wednesday, April 3, 2013 9:56 AM
    Friday, March 15, 2013 5:58 AM
  • Update the Touchpad driver and if nothing works, contact the Samsung support:

    http://www.samsung.com/us/support/


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by Andre.Ziegler Friday, March 15, 2013 6:07 AM
    • Marked as answer by Arthur Xie Wednesday, April 3, 2013 9:56 AM
    Friday, March 15, 2013 6:07 AM

All replies

  • I suggest you contact Surface support for more assistances.

    http://www.microsoft.com/Surface/en-US/support/home?lc=1033


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Marked as answer by Arthur Xie Wednesday, April 3, 2013 9:56 AM
    Friday, March 15, 2013 5:58 AM
  • Update the Touchpad driver and if nothing works, contact the Samsung support:

    http://www.samsung.com/us/support/


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by Andre.Ziegler Friday, March 15, 2013 6:07 AM
    • Marked as answer by Arthur Xie Wednesday, April 3, 2013 9:56 AM
    Friday, March 15, 2013 6:07 AM