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Outlook 2016 missing pst files RRS feed

  • Question

  • My outlook 2016 won't open.  The error message says I'm missing pst files. Help!
    Monday, February 20, 2017 4:11 AM

Answers

  • Hello,

    The issue you are getting might be because of following few reasons:

    1. Incorrect location of PST file
    Check the location of the Outlook PST files, as if the PST files are not at the default location then you are not able to open Outlook.
    The default location of PST files is:
    drive:\Users\<username>\AppData\Local\Microsoft\Outlook

    2. Read attribute might be checked.
    You can uncheck it by:
    Right click on .pst file >> Go to Properties >> Uncheck the Read-only attribute


    3. PST file might be corrupted
    In this case, you can use Scanpst.exe or Inbox Repair Tool to repair your PST file or to repair Outlook. Visit the given link to know more in detail:


    Thanks & Regards,

    Kelvin Howard


    Monday, February 20, 2017 10:02 AM

All replies

  • Hello,

    The issue you are getting might be because of following few reasons:

    1. Incorrect location of PST file
    Check the location of the Outlook PST files, as if the PST files are not at the default location then you are not able to open Outlook.
    The default location of PST files is:
    drive:\Users\<username>\AppData\Local\Microsoft\Outlook

    2. Read attribute might be checked.
    You can uncheck it by:
    Right click on .pst file >> Go to Properties >> Uncheck the Read-only attribute


    3. PST file might be corrupted
    In this case, you can use Scanpst.exe or Inbox Repair Tool to repair your PST file or to repair Outlook. Visit the given link to know more in detail:


    Thanks & Regards,

    Kelvin Howard


    Monday, February 20, 2017 10:02 AM
  • Hi MVroclek, any update about the recovery of PST files? Still if you are facing issue then look into below threads, to find the appropiate tool for the recovery of PST file accordingly:

    https://support.microsoft.com/en-us/help/272227/how-to-repair-your-outlook-personal-folder-file-.pst

    http://www.techrepublic.com/blog/five-apps/five-reliable-outlook-pst-file-repair-tools

    http://it.toolbox.com/blogs/recover-outlook/top-6-best-pst-file-repair-tools-for-all-ms-outlook-versions-74517

    Wednesday, March 8, 2017 5:31 PM