Firstly check if you are facing the same issue in Safe mode or not:
- Log out and go to the sign in screen.
- Hold down the shift key on your keyboard while clicking the Power button on the screen.
- Continue to hold down the shift key while clicking Restart.
- Continue to hold down the shift key until the Advanced Recovery Options menu appears.
- Click Troubleshoot
- Click Advanced options
- Click Startup Settings
- Click Restart
- Press (4) to Enable Safe Mode
- Wait while Windows 10 starts in safe mode.
- Now try to Log in
- If you can log in then try the followings:
Try to perform a Clean Boot
Follow the steps to Run DISM Commands:
1) Press Windows + x on your keyboard.
2) Select Command prompt (Admin) to open Administrator Command Prompt .
3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
If the issue persists, runSFC Scan. SFC scan would scan for corrupt system files on the computer and replace them.
a. Click on Start button and type cmd
in search box.
b. Right-click on Command Prompt and select Run as administrator.
c. Type the following command and hit Enter.
sfc /scannow
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If the above doesn't help, then here is the link to create Windows 10 ISO:
https://www.microsoft.com/en-us/software-download/windows10
Use installation or recovery media to get to startup settings:
1. Insert the USB drive or DVD and restart your PC. If you’re using recovery media, skip the next step
2. On the Install Windows page, select Repair your computer to start the
Windows recovery environment.
. In the Windows recovery environment, on the "Choose an option" screen, click "Troubleshoot".
Click "Advanced options" and then click "Startup Repair".
S.Sengupta, Windows Experience MVP
