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Need assistance installing MS Project 2013 Pro x64 RRS feed

  • Question

  • You are now chatting with 'Derek'.

    Derek: Hello Josh. Welcome to the TechNet Online Concierge.  How may I assist you today?

    Josh: Hello, here is my info,

    Josh: TechNet Standard (Retail) Josh Subscriber ID:xxxxxxxxxxxxxxxx

    Josh: i'm having a problem when trying to install Project 2013

    Josh: When i download the .exe and run the installer "as administrator" the installer flashes quickly and then disappears. I also tried downloading the ISO and run the setup from there, and i get an error message.

    Derek: Thanks for your inquiry. May I have the exact error message pleaes?

    Josh: "Setup cannot continue because a required file is either corrupted or not available. Run setup again from the original source disc or download location."

    Josh: I've tried on two different computers, both the .exe and the .iso give the exact same problem on both machines

    Josh: i've also tried re-downloading the .exe and the .iso

    Derek: Thanks for the information. Please understand that we are not technical specialists. If it's not an urgent issue, I'd like to try my best to do some research to locate any helpful documents and articles for your concern. If I cannot find anything helpful, I'll offer other support options for you, is this Okay?

    Wednesday, February 6, 2013 8:48 PM

All replies

  • Make sure that your OS is 64 bit and it is Windows 7 or better.

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Thursday, February 7, 2013 4:44 PM
    Moderator