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Unable to print after clearing serious virus RRS feed

  • Question

  • I get spooler warning and am unable to reinstall printers
    Monday, November 14, 2011 5:33 AM

All replies

  • Hello

    Can you go into Start => Control Panel => Administrative Tools => Services and check if the "Print Spooler" service is running?

    Can you also write the exact error you are receiving?

    Which virus did you clear?

    Thanks.

     

    Konstantinos

    Monday, November 14, 2011 11:07 AM
  • Also, try from a command prompt:

    C:\> NET STOP SPOOLER

    C:\> NET START SPOOLER

    Are you getting any error message on any of these 2 commands?

    EDIT:

    Also, cleaning your virus may have deleted infected system files.

    I would recommend reinstalling SP3.

    You can find it here: http://www.microsoft.com/download/en/confirmation.aspx?id=24

     

    Monday, November 14, 2011 2:35 PM