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Shared mailbox with 2 mail addresses attached to it

    Question

  • Hi,

    Is it possible to have one shared mailbox with 2 mail addresses attached to it and that user can send as from both?

    Monday, May 14, 2018 7:07 AM

All replies

  • You can only send from the current primary SMTP address. the secondary address is just an alias used for receiving mail. suggest you split them out if you require this functionality.

    **Please don't forget to mark as helpful or answer**

    • Proposed as answer by NM[] Monday, May 14, 2018 1:27 PM
    Monday, May 14, 2018 10:15 AM
  • Hi Paul Gasko,

    I agree with what 365 Guy has said, the secondary email address only can be used as a receive address, it cannot be used as a sender.
    By the way, even you use the secondary email address as a receiver, it still be resolved to the primary SMTP address.

    As a result, we cannot use two mail addresses for a shared mailbox to send mails. The suggestion that 365 Guy provide may be a work around to you. 

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

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    • Proposed as answer by NM[] Tuesday, May 15, 2018 8:55 AM
    Tuesday, May 15, 2018 7:31 AM
  • Have a look at ChooseFrom tool.

    Exchange and Outlook utilities at
    https://www.ivasoft.com

    Wednesday, May 16, 2018 8:29 AM
  • There is a solution.

    If you add both email adresses  to the Shared mailbox.

    then uses may choose to send on behalf of both, by opening the mail clicking reply choosing send on behaf of and then seleting wich email address should be the from address.

    It is how ever not possible to send from 2 addresses simultaniously.


    Wednesday, May 16, 2018 9:50 AM
  • Hi Paul Gasko,

    Any update now?

    If the above suggestion helps, please be free to mark it as answer for helping more people.

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, May 17, 2018 2:09 AM

  • then uses may choose to send on behalf of both, by opening the mail clicking reply choosing send on behaf of and then seleting wich email address should be the from address.



    Unfortunately that's not a solution.  If you select a non-default address, then Exchange server will replace it with the default one.

    Exchange and Outlook utilities at
    https://www.ivasoft.com

    Sunday, May 20, 2018 9:39 AM