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Power options button doesn't work, Sound stopped working, error 1722, rpc unavailable RRS feed

  • Question

  • I download slimcleaner software to get rid of many unused programs because my laptop was very slow. Since then I don't have sound. I tried to restart is but I got error 1722 the RPC is unavailable and also the power option button doesn't work.
    Friday, October 16, 2015 6:34 PM

Answers

  • Anytime you use any of the utilities found on the internet you take a HUGE risk because none of them are recommended by or supported by Microsoft and it is absolutely impossible to tell you what damage the utility did to your system.

    You will have to contact the publisher of the utility for assistance repairing your system.

    If the publisher of the utility is not able to get your system functioning correctly you most likely have to do a Repair Install of your Windows 7 system.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Proposed as answer by Deason Wu Monday, October 26, 2015 8:57 AM
    • Marked as answer by Michael_LS Wednesday, November 4, 2015 1:31 AM
    Friday, October 16, 2015 7:57 PM
  • Hi,

    As mentioned by Rick, since we know nothing about these software we cannot know what they’ve done to your system.

    http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings

    Before taking any action, we suggest you restore your system to earlier time point, if your system still bootable, re-install all audio driver from manufacturer’s website and if the error still persists, Click Run and enter services.msc in the Open field. Click OK and click Continue on the User Account Control. Locate Print Spooler in the listing of services, right-click it and select Properties. Change the content of the Startup type field from Disabled to Automatic. Click Apply and then click OK. Click Restart the service. Close the Services window and open Point of Sale.

    If the system cannot boot, perform a startup repair for good measure.

    http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by Michael_LS Wednesday, November 4, 2015 1:31 AM
    Monday, October 26, 2015 8:57 AM

All replies

  • Anytime you use any of the utilities found on the internet you take a HUGE risk because none of them are recommended by or supported by Microsoft and it is absolutely impossible to tell you what damage the utility did to your system.

    You will have to contact the publisher of the utility for assistance repairing your system.

    If the publisher of the utility is not able to get your system functioning correctly you most likely have to do a Repair Install of your Windows 7 system.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    • Proposed as answer by Deason Wu Monday, October 26, 2015 8:57 AM
    • Marked as answer by Michael_LS Wednesday, November 4, 2015 1:31 AM
    Friday, October 16, 2015 7:57 PM
  • Hi,

    As mentioned by Rick, since we know nothing about these software we cannot know what they’ve done to your system.

    http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings

    Before taking any action, we suggest you restore your system to earlier time point, if your system still bootable, re-install all audio driver from manufacturer’s website and if the error still persists, Click Run and enter services.msc in the Open field. Click OK and click Continue on the User Account Control. Locate Print Spooler in the listing of services, right-click it and select Properties. Change the content of the Startup type field from Disabled to Automatic. Click Apply and then click OK. Click Restart the service. Close the Services window and open Point of Sale.

    If the system cannot boot, perform a startup repair for good measure.

    http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by Michael_LS Wednesday, November 4, 2015 1:31 AM
    Monday, October 26, 2015 8:57 AM