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Login Logon screen monitor sleep mode RRS feed

  • Question

  • Is there a patch for the monitor not going into STANDBY (or sleep), at the logon screen? The monitor seems to stay illuminated on the logon screen all night long even though no one is using it. I have the monitor set for 20 minutes standby. In other modes, it seems to work ok. (after 20 minutes the display turns off). It seems that if someone moves the mouse and the monitor awakes to the logon screen (CTRL-ALT-DELETE), the monitor never goes into standby, and I have to turn the monitor off. Under WinXP it worked fine. This seems to be a VISTA problem, has anyone experienced this?

     

    Thanks, Dennis

     

    Thursday, February 7, 2008 4:43 PM

Answers

  • Hi,

     

    The most likely culprit is some software you have installed under your user profile, most likely something that runs on its own.  This could be antivirus software, system maintenance software or, if you are connected to an always on broadband connection, some software automatically look for updates.  This type of activity could prevent the system from going to sleep and/or prevent the monitor from shutting shutting off as such things would be detected as the system being active instead of idle. It could be something as simple as a wireless mouse.

     

    I would like to suggest that check the following:

     

    1. If you are using Microsoft wireless mouse, please refer to the following KB and install the updates which mentioned in it:

     

    The screen saver does not work when you use a Microsoft wireless pointing device on a Windows Vista-based computer
    http://support.microsoft.com/kb/911895

     

    2. Go to Control Panel\Hardware and Sound\Power Options\Edit Plan Settings, click Change Advanced Power Settings. Check Multimedia settings, change the option to "Allow computer to sleep". Please also adjust the other options as you need.

     

    3. Disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the steps as the below KB:

     

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.microsoft.com//kb/929135

     

    If the problem still persists, please run the command: powercfg -a  and paste the result back here.

     

    Thanks.
    -----------------------------
    Sincerely,
    Guozhen Wang
    Microsoft Online Community Support

    Monday, February 11, 2008 7:15 AM