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WSUS : Regularly some different clients are not reporting RRS feed

  • Question

  • We have about 200 servers and regularly some servers don't report anymore.

    However, the Last Contact is from today.

    I have a workaround :

    1. Stop the Windows Update service
    2. Remove the %SystemRoot%\SoftwareDistribution folder
    3. Start the Windows Update service

    However, I wish to fix the issue instead of constantly using the workaround.

    We have only one WSUS server.

    Servers which do not report are running Windows 2008 or windows 2012.

    Monday, June 29, 2015 1:44 PM

Answers

  • Issue has been fixed with KB2734608.

    We have no more computers that are not reporting anymore.

    Tuesday, September 15, 2015 8:29 AM

All replies

  • Hi,

    Have you full updated your WSUS server?

    Also, please try to re-generate the SUSClientId on the affected clients:

    net stop wuauserv 
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f 
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f 
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f  
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f 
    net start wuauserv 
    wuauclt.exe /resetauthorization /detectnow 

    Best Regards.


    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, June 30, 2015 2:41 AM
  • Hello Steven,

    Re-generate the SUSClientId does not solve the problem.

    I need to remove the %SystemRoot%\SoftwareDistribution folder.

    It seems like the corruption is inside this folder...

    Wednesday, July 1, 2015 4:17 PM
  • Hi Luc,

    What does the WSUS client log say ? (%windir%\Windowsupdate.log)

    Julien

    Wednesday, July 1, 2015 4:50 PM
  • Hi Julien,

    Thanks for this advice. I am just trying to find a solution for errors and warning inside following files :

    • %windir%\Windowsupdate.log
    • %windir%\SoftwareDistribution\ReportingEvents.log

    Maybe this can be a good track...



    Friday, July 3, 2015 1:16 PM
  • Yes, normally you should see more details. You can post here some errors code if you need help.

    Good luck :)

    Friday, July 3, 2015 9:20 PM
  • Issue has been fixed with KB2734608.

    We have no more computers that are not reporting anymore.

    Tuesday, September 15, 2015 8:29 AM