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Black Screen with mouse pointer only. RRS feed

  • Question

  • Hi Everyone,

    I also experiencing the same dilemma of having a BLANK BLACK SREEN with mouse pointer only, Im using a Windows 7 Ultimate.

    Can some help me and give me what to do, Im using a FUJITSU Lifebook series. Please do give a process on to make it work again.

    Thanks in advance.

    Tuesday, June 11, 2013 9:49 AM

Answers

  • Hi,


    First, please check whether you have installed correct driver. Also test the latest driver for their official website.


    You can refer to http://www.fujitsu.com/us/


    Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


    Meanwhile, try to boot into Clean Boot to see how it works.


    Regards,


    Vincent Wang
    TechNet Community Support

    Wednesday, June 12, 2013 8:08 AM