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Lexmark Productivity incompatibility with Windows 7 Home Premium RRS feed

  • Question

  • Hi there
    I´ve recently purchased an HP desktop which runs Windows 7 Home Premium and tried to install the Lexmark Productivity Studio soft supplied with my Lexmark Wi-Fi printer but it didn´t work! In the middle of the installation asks to download Microsoft.NET FrameWork 2.0 and even with 3.5 installed, it doesn´t run.
    I´ve sent a comply to the Lexmark representatives based unfortunately for Latin America, in Argentina, I don´t know why since I´ve purchased the printer in Brazil, and they´ve sent a link to download the driver for this OS, but all the same, it doesn´t work and I can´t use scan, fax, pdf creator or even simple print this way!
    What is possible to do? Should I complain again to Lexmark or to Microsoft or blame them all?

    Thanks

    Arthur  Guerrero
    • Changed type Carey FrischMVP Sunday, January 2, 2011 9:10 PM Question
    • Moved by Carey FrischMVP Sunday, January 2, 2011 9:11 PM Moved to more appropriate forum category (From:Windows 7 Installation, Setup, and Deployment)
    Tuesday, March 9, 2010 8:38 PM

All replies

  • I have this problem, too. Now I can't scan into the computer. Lexmark needs to update. Anyone with a solution please post.

    Thanks

    Sunday, January 2, 2011 5:40 PM