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My wireless keyboard and mouse setup is blocked by Policy Group RRS feed

  • Question

  • My wireless keyboard installation says setup blocked by group policy it was working before and it is working in other pc
    Tuesday, March 27, 2018 11:22 PM

All replies

  • Hi,

    Is it a domain joined computer? Does your other USB device works well on your computer?

    Please search for Edit Group Policy in Windows search box and open it. Go to Computer Configuration | Administrative Templates | System | Removable Storage Access, make sure "WPD devices: Deny write access" is not enabled. 

    Go to Computer Configuration | Administrative Templates | System | Device Installation | Device Installation Restriction, make sure you not configured "Prevent installation of devices using drivers that match these device setup classes"

    If the issue persists, we could run command line "gpresult /h C:\gp.html" as administrator to export them as a file in C drive.

    If you have any problem about check the file, try to upload to OneDrive and paste link here.

    Bests,


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    Wednesday, March 28, 2018 6:33 AM
    Moderator