NT Backup Issue RRS feed

  • General discussion

  • Here i am trying to schedule NT Backup but backup process stopped on window <data will be erase or overwrite >
    because last night i tried to take backup and when
    i came today morning. I got error of that window. Question is here.. How can i cross this window ?
    Monday, April 27, 2009 1:29 PM

All replies

  • Hi,

    Current information is not enough for our research, please help to clarify the following question:

    1.    More information about your environment, such as Windows Server version, storage device info.
    2.    Is there any new software or hardware installed before this issue?
    3.    Have you ever backed up the system?

    4.    Collect all log file in the following folder and use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give me the download address.

     C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data

    5.    Capture a screenshot of this error and upload it to SkyDrive.
    6.    If possible, try to cancel current backup and try again.

    If the error persists, please help to collect the following information for research.

    A.  Download MPS Reporting Tool (MPSRPT_PFE.EXE) from the following link:

    Please note: The link may be truncated when you read the E-mail. Be sure to include all text between '(' and ')' when navigating to the download location.

    B . Right click MPSRPT_PFE.EXE and select Run as Administrator to run this tool, and you will see a Command Window start up.

    C . Please type Y with the message of <Include the MSINFO32 report? (defaults to Y in 15 seconds)[Y,N]?

    D . When the tool is done you will see an Explorer Window opening up the %systemroot%\MPSReports\Setup\Reports\cab folder and containing a <Computername>MPSReports.cab file. After collecting, please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give me the download address.


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, April 28, 2009 3:57 AM