Hi,
I have a DPM2007 server installed on Windows Server 2008 Standard which is backing up a file server installed on Windows Server 2003 standard. While running a consistency check, I got the following eror:
DPM failed to communicate with the protection agent on NMGWW104.corporateroot.net because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
I checked the records from DPMRA source in the file Server and saw the following message:
A DPM agent failed to communicate with the DPM service on <server> because access is denied. Make sure that <server> has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name:
<server>).
I followed the article
http://technet.microsoft.com/en-us/library/bb795716.aspx to correct the DCOM launch and access permissions and saw that the agent is a part of the DCOM Users.
I went to Administrative Tools -> Component Services -> My Computer Properties -> COM Security and checked access permission limits where DCOM Users are given both Lcal Access and Remote Access. I checked the Launch and Activate permission limits
where DCOM Users are given Local Launch, Remote Launch, Local Activation and Remote Activation.
The DPM Server is accessible from the agent. I tried restarting the DPMRA service on the agent also but that did not help. After this I ran a Sync Job again, but now it says 'unable to configure protection'.
Please help.
Thanks
Pavit
