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Windows 7 sp1 RTM fails to install RRS feed

  • Question

  • How do I fix it?!?!?!?!

    (Excuse me. That's me being annoyed with the fact there is next to no information on why it broke. No Error code, absolutely nothing to go on.)

     

    Now from what I do know:

    I tried the IT pro install, It too fails, has the correct checksum, and was used on 4 other computers successfully.

    System Update Readiness Tool Summary:

    Seconds executed: 203

    No errors detected

    * Sfc /scannow found errors and corrected, second pass found nothing

    Event log shows Error Code 0x8007000d on KB976932 (the service pack file).

    Attempted to install all other missing windows updates, which was successful

    Ran sfc again, still no errors. SURT again found nothing. Installation of sp1 fails immediately after 'downloading' the service pack cab.

    I have the required KB2454926 installed (prior to running the sp), This machine doesn't have an intel onboard graphics, only had security essentials installed, which has been removed. No malware or other infections (box is used exclusively for netflix/media center, and I did install the various malware/virus tools and ran them to be certain)

    This box doesn't have any software differences from any of my other boxes that worked fine, except a few are Pro vs Home Premium (which is what this box is)

    And of course, this is a legit Windows 7 HomeP install on a HP desktop computer.  The box is running fine otherwise, and has the latest drivers installed.

     

     

    So, any ideas? I've ran through all the online doc's I could find, and did everything else I could think of..

    (Oh, and ps, my gripe isn't with the lack of documentation, I realize this is brand new, and most of the MS links still point to RC1 forums, etc. It just seems that the installer could be more helpful then a generic 'failed' message, even go look at blah.log would be a *huge* step up)

     

    Wednesday, February 23, 2011 8:07 PM

Answers

  • Based on the error statement I think you have a corrupted download files.  This is not unusual as many people somehow manage to get corrupted downloads.  Your only solution is to try downloadin it again and do a hash check on the downloaded file.

    File Name: 7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

    SHA1: F2ABA1102E18EAD08C78527AB422C09AB7D1F54C

    ISO/CRC: B07748AE

     

    File Name: windows6.1-KB976932-X64.exe

    SHA1: 74865EF2562006E51D7F9333B4A8D45B7A749DAB

    ISO/CRC: 068C79C6

     

    File Name: windows6.1-KB976932-X86.exe

    SHA1: C3516BC5C9E69FEE6D9AC4F981F5B95977A8A2FA

    ISO/CRC: 5EB0FA87

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Proposed as answer by Andre.Ziegler Wednesday, February 23, 2011 11:02 PM
    • Marked as answer by Juke Chou Monday, February 28, 2011 9:25 AM
    Wednesday, February 23, 2011 9:03 PM
  • Hi,

    Also, you may refer to the following link.

    http://social.technet.microsoft.com/Forums/en/itprovistasp/thread/9c05cebb-0667-48b4-9904-e4fa2a196189 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Monday, February 28, 2011 9:25 AM
    Saturday, February 26, 2011 6:52 AM

All replies

  • Alrighty, doing more sleuthing looking at CBS.log I see:

    2011-02-22 23:41:42, Info                  CBS    Canonicalized file: C:\af2fa10de30af672440e2a2ca9fd5b33\7ebd81a6842390353d8fd2738f3f62\windows6.1-KB976932-X64.cab  Target dir: C:\af2fa10de30af672440e2a2ca9fd5b33\7ebd81a6842390353d8fd2738f3f62  File: windows6.1-KB976932-X64.cab
    2011-02-22 23:41:42, Info                  CBS    SPI: Created path: C:\af2fa10de30af672440e2a2ca9fd5b33\7ebd81a6842390353d8fd2738f3f62\windows6.1-KB976932-X64.cab
    2011-02-22 23:41:55, Error                 CBS    SPI: (CSelfExpander::InternalExpandFile:382)Checksum of downloaded file (0x6ce6b4ce) does not match expected (0xc39712ab) er=0xd
    2011-02-22 23:41:55, Error                 CBS    SPI: (CSelfExpander::ExpandFiles:227)Failed to internal expand file windows6.1-KB976932-X64.cab hr=0x8007000d
    2011-02-22 23:41:55, Error                 CBS    SPI: (CSPCInstallTask::Execute:882)Failed to expand Windows6.1-KB976932-x64.cab hr=0x8007000d
    2011-02-22 23:41:55, Info                  CBS    SPI: Reporting Failed package event

     

    And that's for each occurance of download / copy from pen drive / copy from network. so at this point I am assuming bad hardware..

    Wednesday, February 23, 2011 8:31 PM
  • Based on the error statement I think you have a corrupted download files.  This is not unusual as many people somehow manage to get corrupted downloads.  Your only solution is to try downloadin it again and do a hash check on the downloaded file.

    File Name: 7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

    SHA1: F2ABA1102E18EAD08C78527AB422C09AB7D1F54C

    ISO/CRC: B07748AE

     

    File Name: windows6.1-KB976932-X64.exe

    SHA1: 74865EF2562006E51D7F9333B4A8D45B7A749DAB

    ISO/CRC: 068C79C6

     

    File Name: windows6.1-KB976932-X86.exe

    SHA1: C3516BC5C9E69FEE6D9AC4F981F5B95977A8A2FA

    ISO/CRC: 5EB0FA87

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Proposed as answer by Andre.Ziegler Wednesday, February 23, 2011 11:02 PM
    • Marked as answer by Juke Chou Monday, February 28, 2011 9:25 AM
    Wednesday, February 23, 2011 9:03 PM
  • Hi,

    Also, you may refer to the following link.

    http://social.technet.microsoft.com/Forums/en/itprovistasp/thread/9c05cebb-0667-48b4-9904-e4fa2a196189 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Monday, February 28, 2011 9:25 AM
    Saturday, February 26, 2011 6:52 AM
  • Try increasing your System Restore size. I had mine set to 1% and it would not install even after I had followed all the other tips.

    I also used the full DVD containing all versions of Win7 SP1 at the same time, so I cant say which one actually fixed it, but I'd try the system restore first at it saves downloading 2GB.

     

    WGS

    Tuesday, March 15, 2011 3:20 PM