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COM object embedded in html file using Internet Explorer not loading properly RRS feed

  • Question

  • Hi,

    We have a COM dll which when embedded in html file and ran on Internet Explorer (Windows 7) was working fine. We were able to make call to the APIs exposed by the COM dll.

        But recently, we installed the windows updates namely KB3074886 and KB3065822.   

        After this, whenever we are accessing the API's of this COM dll, we are getting an error "SCRIPT438: Object doesn't support this property or method: ".  So we tried uninstalling the above two updates and saw that we were able to access the APIs of the COM dll perfectly fine. Only when these updates are installed we are facing the above said error.

         We were able to access the APIs of com dll if we run a standalone application even after these updates. But only when we run the html file on IE, we are seeing this error. 

                Can someone assist us in what may be going wrong here. It will be very helpful for us as it is important for us to run with this updates installed in our system.

    Thanks in Advance,

    Satya.


    Satyanvesh D



    Wednesday, October 28, 2015 12:39 PM

Answers

  • Hi,

    Could you please tell me what Internet Explorer version you are using?

    Based on my research, the update called KB3065822 update some script.dll files. We consider when you run the application on Internet Explorer, the application will use this script files to run, and the new version of the file may not support your application. We suggest you can use choose lower Internet Explorer version in Compatibility View to run this application if you are using Internet Explorer 10 or 11.

    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

    In addition to that, we have found a hotfix to fix the error code, you can try it if you are using Internet Explorer 10.

    https://support.microsoft.com/en-us/kb/2616142

    Best Regards

    Simon  


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    Monday, November 2, 2015 1:04 AM
    Moderator