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pops, cracks and buzzing with audio and high dpc latency RRS feed

  • Question

  • Hello,

    The buzzing and cracking sound is hearable thrue headpones without much activity of the system.

    dpc latency checker sais that the system will produce drop-outs.

    Can anyone fix this?

    kind regards,

    Wouter

    Wednesday, October 30, 2013 1:26 PM

Answers

  • my DPC lateny is still high and causing problems like interruptions during internet audio playback.

    Does anyone know a solution for this?

    kind regards

    Choppy internet audio is due to saturation of the internet. Turn off other downloads and P2P programs.


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All replies

  • would that solution work?

    Wednesday, October 30, 2013 4:40 PM
  • after installing a realtek networkdriver the sound stil buzzes.

    What will fix the buzzing and the latency's?

    thanks

    Wednesday, October 30, 2013 5:14 PM
  • Have you verified that you have installed the latest drivers for Windows 8.1 from the manufacturer's site?
    Wednesday, October 30, 2013 5:58 PM
  • only the drivers that could cause the latency and the buzzing were updated.

    could a driver fix the buzzing?

    • Edited by wpke Wednesday, October 30, 2013 6:18 PM
    Wednesday, October 30, 2013 6:17 PM
  • Hi,

    make a xperf trace or Run LatencyMon [1] to diagnostic the DPC issues. Please upload the xperf etl file to your SkyDrive [2] and post a link here if LatencyMon doesn't help you to find the causing driver.


    Attention, please use the Windows 8.1 SDK [3] to get the WPT.

    I'll take a look at it.

    André

    [1] http://www.msfn.org/board/index.php?showtopic=140263
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    [3] http://msdn.microsoft.com/en-US/windows/desktop/bg162891


    "A programmer is just a tool which converts caffeine into code"


    Wednesday, October 30, 2013 7:15 PM
    Answerer
  • hello André, which commands should be given for the xperf?

    latencymon tells that the drop-outs are caused by lot of drivers. network, bios and even power management.

    what's WPT? surley not world poker tournemant

    thanks

     


    • Edited by wpke Wednesday, October 30, 2013 7:43 PM
    Wednesday, October 30, 2013 7:42 PM
  • WPT = Windows Perf Toolkit

    I posted the command in the topic on msfn.


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 30, 2013 7:44 PM
    Answerer
  • okay the links...
    Wednesday, October 30, 2013 7:45 PM
  • what do you mean? I posted 3 links

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 30, 2013 7:57 PM
    Answerer
  • André,

    The buzzing and the high dcp's are related.

    Wednesday, October 30, 2013 8:00 PM
  • please install the WPT and run the xperf command and capture the dpcs for 60s

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 30, 2013 8:02 PM
    Answerer
  • after typing the command xperf -on latency -stackwalk profile the system said acces denied

    Wednesday, October 30, 2013 8:13 PM
  • open the CMD.exe as admin

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 30, 2013 8:17 PM
    Answerer
  • it's a big file
    Wednesday, October 30, 2013 8:26 PM
  • the site won't allow links from new users yet.

    e-mail?

    Wednesday, October 30, 2013 8:31 PM
  • if it is a story of drivers, windows has to find the correct drivers.
    • Edited by wpke Wednesday, October 30, 2013 10:12 PM
    Wednesday, October 30, 2013 10:10 PM
  • zip the file to reduce the size. Post a link without HTTP or replace HTTP wit HXXP until your account is verified.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, October 31, 2013 6:23 AM
    Answerer
  • hxxp://sdrv.ms/1hux67

    the file is not ziped

    Could this ever be fixed?


    • Edited by wpke Thursday, October 31, 2013 11:30 AM
    Thursday, October 31, 2013 8:40 AM
  • The manufacturer suggested a complete formatation, but that did not change anything about the buzzing and the interruptions.

    The solution could be a complete new computer with different hardware.

    Thursday, October 31, 2013 9:42 AM
  • the link doesn't work.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, October 31, 2013 6:37 PM
    Answerer
  • Hxxp://sdrv.ms/1hAewr6
    Friday, November 1, 2013 8:26 PM
  • you have some USB isues:

    Total = 427492 for module USBPORT.SYS
    Elapsed Time, >      256 usecs AND <=      512 usecs,      1, or   0.00%
    Elapsed Time, >      512 usecs AND <=     1024 usecs,      2, or   0.00%
    Total,                                                427492

    Play a bit with your connected USB devices (Wacom, Logitech, camera, USB card reader) and look what happens if you disable one of them.

    "A programmer is just a tool which converts caffeine into code"

    Saturday, November 2, 2013 6:55 AM
    Answerer
  • latencymon still tells wdf01000.sys, ndis.sys. Also buzzing still.

















    • Edited by wpke Saturday, November 2, 2013 6:23 PM
    Saturday, November 2, 2013 8:48 AM
  • my DPC lateny is still high and causing problems like interruptions during internet audio playback.

    Does anyone know a solution for this?

    kind regards

    Friday, March 7, 2014 9:39 AM
  • Hello,

    It is not the use of internet that is the problem.

    It is by me a driver problem, but now with a different network card and disabling the centrino intel card the audio is more persistent.

    Thank you.


    kind regards, Wouter

    Medion Akoya p7817



    • Edited by wpke Friday, March 14, 2014 4:22 PM
    Friday, March 14, 2014 4:15 PM