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DPM failed to obtain catalog information as part of the backup for SharePoint Farm Sharepoint RRS feed

  • Question

  • When ever running a backup job within DPM on a sharepoint page I recieve the following error:

     

    Affected area:   Sharepoint Farm\SHAREPOINT1\OfficeServers\SharePoint_Config_c938e2ed-b3f4-425d-b0a3-1836617175d5

    Occurred since: 1/19/2011 1:57:35 PM

    Description:        DPM failed to obtain catalog information as part of the backup for SharePoint Farm Sharepoint Farm\SHAREPOINT1\OfficeServers\SharePoint_Config_c938e2ed-b3f4-425d-b0a3-1836617175d5 on Sharepoint1.secure.com. Your recovery point is valid, but you will be unable to perform item-level recoveries using this recovery point. (ID 3103)

    Recommended action:  1) If you do not expect to be performing item-level restores using this recovery point, then dismiss this alert; otherwise, take the recommended actions in the subsequent steps.

    2) If the operation failed for a short-term backup to disk, in the Protection task area, select the data source and click Create recovery point to restart the backup.

    3) If the operation failed for a short-term backup to tape, in the Protection task area, select all the failed data sources that belong to the same protection group, and click Create recovery point – tape. This will ensure that the tape backups are located on the same tape.

    4) Dismiss this alert immediately after starting your backup.

    Resolution:         DPM automatically changes this alert's status to inactive 10 days after it is issued.To dismiss the alert, click below

                    Inactivate alert

     

    Has anyone seen anything like this. Is it caused by a missing hot fix? This is a fresh install of both DPM and sharepoint so I am confused as to what the problem is and why it's failing to carry out the full  backup.

     

    Thank you :)

    Monday, February 7, 2011 11:14 AM

All replies

  • CAn you mention the number of list items being protected in this environment? There is one known issue where if the list items are really huge ( > 30K or so) , the catalog generation might fail. This issue will be addressed in an upcoming QFE. You might also want to take a quick look at the dpmracurr.errlog on the WFE to see if there are any errors thrown for catalog generation over there. You can search for the following string in that error log,  "GenerateCatalog failed with" .

     

    -Roopesh Manda

    This posting is provided "AS IS" with no warranties, and confers no rights.

     

     

    Thursday, February 10, 2011 1:00 PM
    Moderator