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shared mailbox's inbox does not shows any email : RRS feed

  • Question

  • Emails are disappearing from shared mailbox's inbox after email is received. I have checked, there is no outlook view, rules or private item issue. But shared mailbox contains 2000+ folders. From shell I can see there are approx 84 items in inbox but does not show in outlook in cached / online or web-mail . Please suggest:


    Aditya Mediratta

    Thursday, May 26, 2016 4:39 PM

Answers

  • Hi ,

    Emails are might be hidden you can check by MFCMAPI tool refer below link

    http://www.howto-outlook.com/howto/hidemovedeletemfcmapi.htm


    sachin hodge

    • Proposed as answer by David Wang_ Friday, May 27, 2016 6:22 AM
    • Marked as answer by David Wang_ Monday, June 6, 2016 9:42 AM
    Thursday, May 26, 2016 5:35 PM

All replies

  • Hi ,

    Emails are might be hidden you can check by MFCMAPI tool refer below link

    http://www.howto-outlook.com/howto/hidemovedeletemfcmapi.htm


    sachin hodge

    • Proposed as answer by David Wang_ Friday, May 27, 2016 6:22 AM
    • Marked as answer by David Wang_ Monday, June 6, 2016 9:42 AM
    Thursday, May 26, 2016 5:35 PM
  • I can see the folder inbox with 4 emails whereas actual count is 84 ( not visible ) . So not the case indeed.

    Aditya Mediratta

    Thursday, May 26, 2016 5:52 PM
  • Did you try with this tool you can check actual emails from data store, thats reason i suggesting you logging into this tool and check how many emails are there 

    sachin hodge

    Thursday, May 26, 2016 7:07 PM