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OWA - downloading attachments over 10mb RRS feed

  • Question

  • Hi,

    We have an issue with our OWA published through the UAG server, in that we cannot download and open attachments over 10mb. It returns a "HTTP 500 - Internal Server Error'. As a test, when accessing the OWA server within the network and not through Forefront, the attachments will download without any problems.

    Thanks.

    Wednesday, October 11, 2017 3:22 PM

Answers

All replies

  • are  you able to save any other file through Forefront?
    Wednesday, October 11, 2017 3:44 PM
  • Yes, we have SharePoint 2010 sites published and we are able to download files over 10mb.
    Wednesday, October 11, 2017 3:55 PM
  • Do you do any Malware Inspection and detection?
    Wednesday, October 11, 2017 4:03 PM
  • Hi, We don't have any third party malware tools installed, only the Forefront TMG which comes with UAG and have not amended any rules it has created.
    Thursday, October 12, 2017 1:16 PM
  • Have you looked at this one?

    https://technet.microsoft.com/en-us/library/cc995049.aspx?f=255&MSPPError=-2147217396

    Thursday, October 12, 2017 1:46 PM
  • Hi, I've noticed our subscription to Malware has expired within TMG and it has been disabled, so that rules that out I guess.
    Thursday, October 12, 2017 3:36 PM
  • Wouldn't those setting still be applied? do you want to check if you have download setting configured?
    Thursday, October 12, 2017 3:38 PM
  • Hi,

    I used the information here: https://www.fastvue.co/tmgreporter/blog/how-to-extend-forefront-tmgs-web-protection-services-wps-after-january-2012 to set the license for TMG to be active. But I am still having the issue now with Malware active. I have set the download policy for OWA to 'Always'.

    • Marked as answer by Marcus Goodwin Thursday, October 12, 2017 4:57 PM
    Thursday, October 12, 2017 3:50 PM
  • Hi,

    I managed to get it working by adding the following registry key and upping from the default 10mb:

    HKEY_LOCAL_MACHINE\SOFTWARE\WhaleCom\e-Gap\Von\URLFilter\MaxBodyBufferSize

    DWORD VALUE (Bytes)

    Yes

    This key defines the number of bytes the URL filter can accumulate for responses. The default value is 10 Mb (1024*1000*10). All responses that needed to be accumulated and parsed and are greater than 10 Mb will be rejected, if the registry key does not define a larger size.

    As found on the TechNet article here: https://technet.microsoft.com/en-us/library/ee809087.aspx

    Thursday, October 12, 2017 4:56 PM