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Server 2008 R2 STD, Unable to install Windows Backups Feature RRS feed

  • Question

  • Hi,

        I have a server that i need to instlal the Windows backup feature but for some reason. I get the error:

    Attempt to install windows server backup failed with error code 0x80070002. the system cannot find the file specified.

    Attempt to install command-line tools failed with error code 0x80070002. the system cannot find the file specified.

    Any ideas what i can do to fix this. i have the cbs.log and checksur.log if needed.

    Monday, May 18, 2015 11:03 PM

Answers

  • Hi,

    You could try:

    • Ran the system file checker (sfc /scannow) with no errors reported.
    • Scanned all hard drives (chkdsk x: /r)
    • Confirmed that VSS and Windows Backup Services are running via services.msc

    The system cannot find the file specified. (0x80070002) This problem is due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList with missing ProfileImagePath.

    http://blogs.technet.com/b/filecab/archive/2008/03/12/common-causes-and-solutions-to-backup-system-restore-and-complete-pc-backup-problems-updated.aspx

    If all the suggestions could not be helpful, i think you may consider repair install.

    Regards.


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    • Proposed as answer by Vivian_Wang Tuesday, May 26, 2015 10:37 AM
    • Marked as answer by Vivian_Wang Saturday, May 30, 2015 2:37 AM
    Saturday, May 23, 2015 6:06 AM

All replies

  • Please post the checksur.log only

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, May 18, 2015 11:59 PM
  • I am unable to post the entire chksur.log file as it too big and too many characters according to the popup i get.
    Tuesday, May 19, 2015 12:09 PM
  • =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2015-05-18 13:12
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    (f)	CSI Payload File Missing	0x00000000	ts_generic.inf	amd64_ts_generic.inf_31bf3856ad364e35_6.1.7600.16385_none_fd548a21b58ad0e1	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.1.7600.16385_none_fd548a21b58ad0e1\	amd64_ts_generic.inf_31bf3856ad364e35_6.1.7600.16385_none_fd548a21b58ad0e1	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_ts_generic.inf_31bf3856ad364e35_6.1.7600.16385_none_fd548a21b58ad0e1\
    (f)	CSI Payload File Missing	0x00000000	mdmaiwa5.inf	amd64_mdmaiwa5.inf_31bf3856ad364e35_6.1.7600.16385_none_0ad53f58a992b8e3	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_mdmaiwa5.inf_31bf3856ad364e35_6.1.7600.16385_none_0ad53f58a992b8e3\	amd64_mdmaiwa5.inf_31bf3856ad364e35_6.1.7600.16385_none_0ad53f58a992b8e3	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_mdmaiwa5.inf_31bf3856ad364e35_6.1.7600.16385_none_0ad53f58a992b8e3\
    (f)	CSI Payload File Missing	0x00000000	ql40xx2.inf	amd64_ql40xx2.inf_31bf3856ad364e35_6.1.7600.16385_none_8744e7c84ac17929	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_ql40xx2.inf_31bf3856ad364e35_6.1.7600.16385_none_8744e7c84ac17929\	amd64_ql40xx2.inf_31bf3856ad364e35_6.1.7600.16385_none_8744e7c84ac17929	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_ql40xx2.inf_31bf3856ad364e35_6.1.7600.16385_none_8744e7c84ac17929\
    (f)	CSI Payload File Missing	0x00000000	mdmbug3.inf	amd64_mdmbug3.inf_31bf3856ad364e35_6.1.7600.16385_none_fb6430b94dd81b21	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_mdmbug3.inf_31bf3856ad364e35_6.1.7600.16385_none_fb6430b94dd81b21\	amd64_mdmbug3.inf_31bf3856ad364e35_6.1.7600.16385_none_fb6430b94dd81b21	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_mdmbug3.inf_31bf3856ad364e35_6.1.7600.16385_none_fb6430b94dd81b21\
    (f)	CSI Payload File Missing	0x00000000	Rtnic64.sys	amd64_netrtl64.inf_31bf3856ad364e35_6.1.7600.16385_none_0510be2ea42fdbdd	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_netrtl64.inf_31bf3856ad364e35_6.1.7600.16385_none_0510be2ea42fdbdd\	amd64_netrtl64.inf_31bf3856ad364e35_6.1.7600.16385_none_0510be2ea42fdbdd	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_netrtl64.inf_31bf3856ad364e35_6.1.7600.16385_none_0510be2ea42fdbdd\
    (f)	CSI Payload File Missing	0x00000000	netrtl64.inf	amd64_netrtl64.inf_31bf3856ad364e35_6.1.7600.16385_none_0510be2ea42fdbdd	
    (f)	CSI Payload File Missing	0x00000000	mdmgl005.inf	amd64_mdmgl005.inf_31bf3856ad364e35_6.1.7600.16385_none_cedc019a9436ccfc	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_mdmgl005.inf_31bf3856ad364e35_6.1.7600.16385_none_cedc019a9436ccfc\	amd64_mdmgl005.inf_31bf3856ad364e35_6.1.7600.16385_none_cedc019a9436ccfc	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_mdmgl005.inf_31bf3856ad364e35_6.1.7600.16385_none_cedc019a9436ccfc\
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BME1.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef\	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef\
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BMC1.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BSC1.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BSC2.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BMB1.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BSB1.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0BSB2.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0B007.GPD	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0B007.INI	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNN0B007.DLL	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	prnca003.cat	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	prnca003.inf	amd64_prnca003.inf_31bf3856ad364e35_6.1.7600.16385_none_c4148f7740e2dfef	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR292.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da\	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da\
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR293.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR280.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR283.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR273.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR274.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBBR276.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_292.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_293.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_280.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_283.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_274.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_276.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBP_279.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJOP84.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJOP78.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJOP79.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJ2760.TBL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJ2920.TBL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJOP7E.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJ2610.TBL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJOP7S.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJ2600.TBL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNBJ2800.TBL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0292.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0292.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0293.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0293.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0280.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0280.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0283.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0283.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0274.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0274.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0275.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0275.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0276.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0276.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0279.GPD	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	Amd64\CNB_0279.DLL	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	prnca00f.cat	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	prnca00f.inf	amd64_prnca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_df63300b41e8e8da	
    (f)	CSI Payload File Missing	0x00000000	PhotoMinFeature-ppdlic.xrm-ms	x86_microsoft-windows-photominfeature_31bf3856ad364e35_6.1.7600.16385_none_bf95f8dd000dcbbf	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-photominfeature_31bf3856ad364e35_6.1.7600.16385_none_bf95f8dd000dcbbf\	x86_microsoft-windows-photominfeature_31bf3856ad364e35_6.1.7600.16385_none_bf95f8dd000dcbbf	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-photominfeature_31bf3856ad364e35_6.1.7600.16385_none_bf95f8dd000dcbbf\
    (f)	CSI Payload File Missing	0x00000000	vdsvd.dll	amd64_microsoft-windows-v..virtualdiskprovider_31bf3856ad364e35_6.1.7600.16385_none_59631737001e424e	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-v..virtualdiskprovider_31bf3856ad364e35_6.1.7600.16385_none_59631737001e424e\	amd64_microsoft-windows-v..virtualdiskprovider_31bf3856ad364e35_6.1.7600.16385_none_59631737001e424e	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-v..virtualdiskprovider_31bf3856ad364e35_6.1.7600.16385_none_59631737001e424e\
    (f)	CSI Payload File Missing	0x00000000	appidapi.dll	wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7600.16385_none_bd95ac45003914a8	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7600.16385_none_bd95ac45003914a8\	wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7600.16385_none_bd95ac45003914a8	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7600.16385_none_bd95ac45003914a8\
    (fix)	CSI Payload File Missing	CSI File Replaced	File: appidapi.dll From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	msvcrt.dll	x86_microsoft-windows-msvcrt_31bf3856ad364e35_6.1.7600.16385_none_d12b8c440039b31e	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-msvcrt_31bf3856ad364e35_6.1.7600.16385_none_d12b8c440039b31e\	x86_microsoft-windows-msvcrt_31bf3856ad364e35_6.1.7600.16385_none_d12b8c440039b31e	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-msvcrt_31bf3856ad364e35_6.1.7600.16385_none_d12b8c440039b31e\
    (f)	CSI Payload File Missing	0x00000000	C_20000.NLS	amd64_microsoft-windows-i..onal-codepage-20000_31bf3856ad364e35_6.1.7600.16385_none_ad98ceff003dce19	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20000_31bf3856ad364e35_6.1.7600.16385_none_ad98ceff003dce19\	amd64_microsoft-windows-i..onal-codepage-20000_31bf3856ad364e35_6.1.7600.16385_none_ad98ceff003dce19	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20000_31bf3856ad364e35_6.1.7600.16385_none_ad98ceff003dce19\
    (f)	CSI Payload File Missing	0x00000000	C_20001.NLS	amd64_microsoft-windows-i..onal-codepage-20001_31bf3856ad364e35_6.1.7600.16385_none_ad8dff130045ea0a	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20001_31bf3856ad364e35_6.1.7600.16385_none_ad8dff130045ea0a\	amd64_microsoft-windows-i..onal-codepage-20001_31bf3856ad364e35_6.1.7600.16385_none_ad8dff130045ea0a	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20001_31bf3856ad364e35_6.1.7600.16385_none_ad8dff130045ea0a\
    (f)	CSI Payload File Missing	0x00000000	C_20002.NLS	amd64_microsoft-windows-i..onal-codepage-20002_31bf3856ad364e35_6.1.7600.16385_none_ad832f27004e05fb	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20002_31bf3856ad364e35_6.1.7600.16385_none_ad832f27004e05fb\	amd64_microsoft-windows-i..onal-codepage-20002_31bf3856ad364e35_6.1.7600.16385_none_ad832f27004e05fb	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20002_31bf3856ad364e35_6.1.7600.16385_none_ad832f27004e05fb\
    (f)	CSI Payload File Missing	0x00000000	c_28603.nls	amd64_microsoft-windows-i..onal-codepage-28603_31bf3856ad364e35_6.1.7600.16385_none_ad7fd8db004f866a	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-28603_31bf3856ad364e35_6.1.7600.16385_none_ad7fd8db004f866a\	amd64_microsoft-windows-i..onal-codepage-28603_31bf3856ad364e35_6.1.7600.16385_none_ad7fd8db004f866a	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-28603_31bf3856ad364e35_6.1.7600.16385_none_ad7fd8db004f866a\
    (f)	CSI Payload File Missing	0x00000000	C_20003.NLS	amd64_microsoft-windows-i..onal-codepage-20003_31bf3856ad364e35_6.1.7600.16385_none_ad785f3b005621ec	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20003_31bf3856ad364e35_6.1.7600.16385_none_ad785f3b005621ec\	amd64_microsoft-windows-i..onal-codepage-20003_31bf3856ad364e35_6.1.7600.16385_none_ad785f3b005621ec	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20003_31bf3856ad364e35_6.1.7600.16385_none_ad785f3b005621ec\
    (f)	CSI Payload File Missing	0x00000000	MdRes.exe	amd64_microsoft-windows-m..-diagnostic-results_31bf3856ad364e35_6.1.7600.16385_none_84db2473005c51cb	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-m..-diagnostic-results_31bf3856ad364e35_6.1.7600.16385_none_84db2473005c51cb\	amd64_microsoft-windows-m..-diagnostic-results_31bf3856ad364e35_6.1.7600.16385_none_84db2473005c51cb	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-m..-diagnostic-results_31bf3856ad364e35_6.1.7600.16385_none_84db2473005c51cb\
    (f)	CSI Payload File Missing	0x00000000	C_20004.NLS	amd64_microsoft-windows-i..onal-codepage-20004_31bf3856ad364e35_6.1.7600.16385_none_ad6d8f4f005e3ddd	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20004_31bf3856ad364e35_6.1.7600.16385_none_ad6d8f4f005e3ddd\	amd64_microsoft-windows-i..onal-codepage-20004_31bf3856ad364e35_6.1.7600.16385_none_ad6d8f4f005e3ddd	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20004_31bf3856ad364e35_6.1.7600.16385_none_ad6d8f4f005e3ddd\
    (f)	CSI Payload File Missing	0x00000000	C_28605.NLS	amd64_microsoft-windows-i..onal-codepage-28605_31bf3856ad364e35_6.1.7600.16385_none_ad6a3903005fbe4c	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-28605_31bf3856ad364e35_6.1.7600.16385_none_ad6a3903005fbe4c\	amd64_microsoft-windows-i..onal-codepage-28605_31bf3856ad364e35_6.1.7600.16385_none_ad6a3903005fbe4c	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-28605_31bf3856ad364e35_6.1.7600.16385_none_ad6a3903005fbe4c\
    (f)	CSI Payload File Missing	0x00000000	aspnet_compiler.exe	amd64_aspnet_compiler_b03f5f7f11d50a3a_6.1.7600.16385_none_a5a135380060b978	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_aspnet_compiler_b03f5f7f11d50a3a_6.1.7600.16385_none_a5a135380060b978\	amd64_aspnet_compiler_b03f5f7f11d50a3a_6.1.7600.16385_none_a5a135380060b978	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_aspnet_compiler_b03f5f7f11d50a3a_6.1.7600.16385_none_a5a135380060b978\
    (f)	CSI Payload File Missing	0x00000000	C_20005.NLS	amd64_microsoft-windows-i..onal-codepage-20005_31bf3856ad364e35_6.1.7600.16385_none_ad62bf63006659ce	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20005_31bf3856ad364e35_6.1.7600.16385_none_ad62bf63006659ce\	amd64_microsoft-windows-i..onal-codepage-20005_31bf3856ad364e35_6.1.7600.16385_none_ad62bf63006659ce	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20005_31bf3856ad364e35_6.1.7600.16385_none_ad62bf63006659ce\
    (f)	CSI Payload File Missing	0x00000000	C_20105.NLS	amd64_microsoft-windows-i..onal-codepage-20105_31bf3856ad364e35_6.1.7600.16385_none_ad62a89b0066736f	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20105_31bf3856ad364e35_6.1.7600.16385_none_ad62a89b0066736f\	amd64_microsoft-windows-i..onal-codepage-20105_31bf3856ad364e35_6.1.7600.16385_none_ad62a89b0066736f	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20105_31bf3856ad364e35_6.1.7600.16385_none_ad62a89b0066736f\
    (f)	CSI Payload File Missing	0x00000000	C_20905.NLS	amd64_microsoft-windows-i..onal-codepage-20905_31bf3856ad364e35_6.1.7600.16385_none_ad61f25b00674077	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20905_31bf3856ad364e35_6.1.7600.16385_none_ad61f25b00674077\	amd64_microsoft-windows-i..onal-codepage-20905_31bf3856ad364e35_6.1.7600.16385_none_ad61f25b00674077	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20905_31bf3856ad364e35_6.1.7600.16385_none_ad61f25b00674077\
    (f)	CSI Payload File Missing	0x00000000	C_20106.NLS	amd64_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_ad57d8af006e8f60	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_ad57d8af006e8f60\	amd64_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_ad57d8af006e8f60	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20106_31bf3856ad364e35_6.1.7600.16385_none_ad57d8af006e8f60\
    (f)	CSI Payload File Missing	0x00000000	C_20107.NLS	amd64_microsoft-windows-i..onal-codepage-20107_31bf3856ad364e35_6.1.7600.16385_none_ad4d08c30076ab51	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20107_31bf3856ad364e35_6.1.7600.16385_none_ad4d08c30076ab51\	amd64_microsoft-windows-i..onal-codepage-20107_31bf3856ad364e35_6.1.7600.16385_none_ad4d08c30076ab51	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20107_31bf3856ad364e35_6.1.7600.16385_none_ad4d08c30076ab51\
    (f)	CSI Payload File Missing	0x00000000	C_20108.NLS	amd64_microsoft-windows-i..onal-codepage-20108_31bf3856ad364e35_6.1.7600.16385_none_ad4238d7007ec742	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-i..onal-codepage-20108_31bf3856ad364e35_6.1.7600.16385_none_ad4238d7007ec742\	amd64_microsoft-windows-i..onal-codepage-20108_31bf3856ad364e35_6.1.7600.16385_none_ad4238d7007ec742	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-i..onal-codepage-20108_31bf3856ad364e35_6.1.7600.16385_none_ad4238d7007ec742\
    (f)	CSI Payload File Missing	0x00000000	comctl32.dll.mui	amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_07dfcd2700990774	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_07dfcd2700990774\	amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_07dfcd2700990774	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ru-ru_07dfcd2700990774\
    (fix)	CSI Payload File Missing	CSI File Replaced	File: comctl32.dll.mui From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	msdaremr.dll	x86_microsoft-windows-m..remote-provider-rll_31bf3856ad364e35_6.1.7600.16385_none_a8085fe900bbc9e3	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-m..remote-provider-rll_31bf3856ad364e35_6.1.7600.16385_none_a8085fe900bbc9e3\	x86_microsoft-windows-m..remote-provider-rll_31bf3856ad364e35_6.1.7600.16385_none_a8085fe900bbc9e3	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-m..remote-provider-rll_31bf3856ad364e35_6.1.7600.16385_none_a8085fe900bbc9e3\
    (f)	CSI Payload File Missing	0x00000000	sbscmp20_perfcounter.dll	amd64_netfx-shared_netfx_20_perfcounter_31bf3856ad364e35_6.1.7600.16385_none_a945e2c500c90142	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_netfx-shared_netfx_20_perfcounter_31bf3856ad364e35_6.1.7600.16385_none_a945e2c500c90142\	amd64_netfx-shared_netfx_20_perfcounter_31bf3856ad364e35_6.1.7600.16385_none_a945e2c500c90142	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_netfx-shared_netfx_20_perfcounter_31bf3856ad364e35_6.1.7600.16385_none_a945e2c500c90142\
    (f)	CSI Payload File Missing	0x00000000	sylfaen.ttf	amd64_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7600.16385_none_baa3a3fe00df3026	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7600.16385_none_baa3a3fe00df3026\	amd64_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7600.16385_none_baa3a3fe00df3026	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7600.16385_none_baa3a3fe00df3026\
    (fix)	CSI Payload File Missing	CSI File Replaced	File: sylfaen.ttf From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	comctl32.dll.mui	amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ja-jp_3f3fe41f00efb443	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ja-jp_3f3fe41f00efb443\	amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ja-jp_3f3fe41f00efb443	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ja-jp_3f3fe41f00efb443\
    (f)	CSI Payload File Missing	0x00000000	Microsoft.Tpm.dll	msil_microsoft.tpm_31bf3856ad364e35_6.1.7600.16385_none_87bdc3e4010e39ea	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\msil_microsoft.tpm_31bf3856ad364e35_6.1.7600.16385_none_87bdc3e4010e39ea\	msil_microsoft.tpm_31bf3856ad364e35_6.1.7600.16385_none_87bdc3e4010e39ea	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\msil_microsoft.tpm_31bf3856ad364e35_6.1.7600.16385_none_87bdc3e4010e39ea\
    (f)	CSI Payload File Missing	0x00000000	catsrvut.dll	x86_microsoft-windows-c..fe-catsrvut-comsvcs_31bf3856ad364e35_6.1.7600.16385_none_7298bb510131906e	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-c..fe-catsrvut-comsvcs_31bf3856ad364e35_6.1.7600.16385_none_7298bb510131906e\	x86_microsoft-windows-c..fe-catsrvut-comsvcs_31bf3856ad364e35_6.1.7600.16385_none_7298bb510131906e	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-c..fe-catsrvut-comsvcs_31bf3856ad364e35_6.1.7600.16385_none_7298bb510131906e\
    (f)	CSI Payload File Missing	0x00000000	comsvcs.dll	x86_microsoft-windows-c..fe-catsrvut-comsvcs_31bf3856ad364e35_6.1.7600.16385_none_7298bb510131906e	
    (f)	CSI Payload File Missing	0x00000000	smclib.sys	amd64_microsoft.windows.s...smart_card_library_31bf3856ad364e35_6.1.7600.16385_none_55f89e9f01688dc0	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft.windows.s...smart_card_library_31bf3856ad364e35_6.1.7600.16385_none_55f89e9f01688dc0\	amd64_microsoft.windows.s...smart_card_library_31bf3856ad364e35_6.1.7600.16385_none_55f89e9f01688dc0	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft.windows.s...smart_card_library_31bf3856ad364e35_6.1.7600.16385_none_55f89e9f01688dc0\
    (f)	CSI Payload File Missing	0x00000000	roman.fon	amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be\	amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be\
    (fix)	CSI Payload File Missing	CSI File Replaced	File: roman.fon From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	script.fon	amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be	
    (fix)	CSI Payload File Missing	CSI File Replaced	File: script.fon From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	modern.fon	amd64_microsoft-windows-font-vector_31bf3856ad364e35_6.1.7600.16385_none_91899a68016a48be	
    (fix)	CSI Payload File Missing	CSI File Replaced	File: modern.fon From: C:\Windows\winsxs\Backup\
    (f)	CSI Payload File Missing	0x00000000	mgmtapi.dll	wow64_microsoft-windows-snmp-mgmt-api_31bf3856ad364e35_6.1.7600.16385_none_51d5fb6b0198fa85	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\wow64_microsoft-windows-snmp-mgmt-api_31bf3856ad364e35_6.1.7600.16385_none_51d5fb6b0198fa85\	wow64_microsoft-windows-snmp-mgmt-api_31bf3856ad364e35_6.1.7600.16385_none_51d5fb6b0198fa85	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\wow64_microsoft-windows-snmp-mgmt-api_31bf3856ad364e35_6.1.7600.16385_none_51d5fb6b0198fa85\
    (f)	CSI Payload File Missing	0x00000000	msswch.dll	x86_microsoft-windows-msswch_31bf3856ad364e35_6.1.7600.16385_none_cef0c55401c324b8	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-msswch_31bf3856ad364e35_6.1.7600.16385_none_cef0c55401c324b8\	x86_microsoft-windows-msswch_31bf3856ad364e35_6.1.7600.16385_none_cef0c55401c324b8	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-msswch_31bf3856ad364e35_6.1.7600.16385_none_cef0c55401c324b8\
    (f)	CSI Payload File Missing	0x00000000	odbccr32.dll	x86_microsoft-windows-m..cursor-library-ansi_31bf3856ad364e35_6.1.7600.16385_none_4e209b19020866d5	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\x86_microsoft-windows-m..cursor-library-ansi_31bf3856ad364e35_6.1.7600.16385_none_4e209b19020866d5\	x86_microsoft-windows-m..cursor-library-ansi_31bf3856ad364e35_6.1.7600.16385_none_4e209b19020866d5	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\x86_microsoft-windows-m..cursor-library-ansi_31bf3856ad364e35_6.1.7600.16385_none_4e209b19020866d5\
    (f)	CSI Payload File Missing	0x00000000	comctl32.dll.mui	amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ro-ro_0577819b021e44a4	
    (f)	CSI Store Directory Missing	0x00000002	winsxs\amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ro-ro_0577819b021e44a4\	amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ro-ro_0577819b021e44a4	
    (fix)	CSI Store Directory Missing	CSI Store Directory Created	C:\Windows\winsxs\amd64_microsoft-windows-comctl32-v5.resources_31bf3856ad364e35_6.1.7600.16385_ro-ro_0577819b021e44a4\
    (fix)	CSI Payload File Missing	CSI File Replaced	File: comctl32.dll.mui From: C:\Windows\winsxs\Backup\
    


    Tuesday, May 19, 2015 1:12 PM
  • The (fix) means a component was repaired. Please delete or move the current checksur and run the tool again to give us fresh output. Its important to get the whole file so if it is still too large the please put it up on OneDrive and share a link.

    http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1

     (also we only want to see the CheckSUR.log not the .persist file)

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.



    Tuesday, May 19, 2015 11:48 PM
  • Here the link to the file:

    https://onedrive.live.com/redir?resid=262f236606dbeff0!112&authkey=!AIP7hXkSg3KhHmc&ithint=folder%2clog

    Wednesday, May 20, 2015 8:13 PM
  • Wow, impressive! I've never seen one with 10,000 plus errors. I doubt you can save it but I'd try a repair install.

    https://support.microsoft.com/en-us/kb/2255099

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.



    Thursday, May 21, 2015 12:47 AM
  • Any ideas what might have caused this and any options we have besides repair?
    Friday, May 22, 2015 4:00 PM
  • Not really. It just can sometimes happen out-of-box on initial installation. I always recommend to patch fully and then as last step run SUR tool to check servicing store is free of corruption.

     You can try the repair but more than likely you'll be standing up a new one and migrating the roles over.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Friday, May 22, 2015 4:04 PM
  • Hi,

    You could try:

    • Ran the system file checker (sfc /scannow) with no errors reported.
    • Scanned all hard drives (chkdsk x: /r)
    • Confirmed that VSS and Windows Backup Services are running via services.msc

    The system cannot find the file specified. (0x80070002) This problem is due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList with missing ProfileImagePath.

    http://blogs.technet.com/b/filecab/archive/2008/03/12/common-causes-and-solutions-to-backup-system-restore-and-complete-pc-backup-problems-updated.aspx

    If all the suggestions could not be helpful, i think you may consider repair install.

    Regards.


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    • Proposed as answer by Vivian_Wang Tuesday, May 26, 2015 10:37 AM
    • Marked as answer by Vivian_Wang Saturday, May 30, 2015 2:37 AM
    Saturday, May 23, 2015 6:06 AM
  • Hi,

    Any update about the issue?

    Regards.


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    Wednesday, May 27, 2015 6:31 AM
  • For now we just going to leave it be I guess and do the backup off the exchange server since it has the DC role applied to it. Thanks for the help
    Tuesday, June 2, 2015 3:54 PM