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I have the Wireless Laser Mouse 7000 RRS feed

  • Question

  • I have the Wireless Laser Mouse and keyboard 7000,  I have only had them for 6 1/2 months. While using it,  it just stopped working one day. I put in new batteries, still nothing. I have uninstalled and reinstalled downloaded new drivers. Help please, I need it for school.
    Tuesday, September 10, 2013 7:21 PM

All replies

  • ... I put in new batteries, still nothing. I have uninstalled and reinstalled downloaded new drivers ...

    Hi,

        

    There is a Microsoft KB article on how to troubleshoot a wireless mouse (http://support.microsoft.com/kb/321122/en). 

        

    The article applies to Microsoft Wireless Laser Mouse 7000 (listed in the Properties section).

        

    Hope that helps.


    Cheers,

    Tas Chew

    • Edited by Tas76 Tuesday, September 17, 2013 3:45 PM
    Tuesday, September 17, 2013 3:44 PM