DPM Issues Protecting File Server RRS feed

  • Question

  • on protected server running windows 2008 R2 i have the following error:

    Faulting application name: DPMRA.exe, version: 4.2.1594.0, time stamp: 0x59102d51
    Faulting module name: FileWriterHelperPlugin.DLL, version: 4.2.1594.0, time stamp: 0x59102d57
    Exception code: 0xc0000005
    Fault offset: 0x000000000005d642
    Faulting process id: 0x1b00
    Faulting application start time: 0x01d399d81d5f358b
    Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
    Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
    Report Id: 6bf0bd20-05cb-11e8-963b-6805ca172f19

    this error happens every time dpm tries to access the agent. 

    i am trying to protect Drive E which is a spanned volume consisting of 3 dynamic disks.

    DPM server is DPM 2012 R2

    Does DPM 2012 R2 Support protection of spanned volumes consisting of 3 dynamic physical disks?


    • Edited by Paul Dmitri Tuesday, January 30, 2018 3:10 PM
    Tuesday, January 30, 2018 3:08 PM

All replies

  • <g class="gr_ gr_42 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep" data-gr-id="42" id="42">Paul</g> did you resolve this issue? I am having the issue.
    Monday, March 11, 2019 4:01 PM
  • Hi,

    I suggest you create a new thread.

    Best regards,

    Blog: LinkedIn:

    Monday, March 11, 2019 4:28 PM
  • Dpm 2012 R2 does not support the spanned volumes.

    my solution was to subscribe to Azure recovery services and use the azure backup agent to backup the spanned share workload.

    Thank you


    • Proposed as answer by Leon Laude Tuesday, March 12, 2019 11:16 PM
    Tuesday, March 12, 2019 1:02 AM