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Cisco IP Phone Communicator on Windows 7 x86

Question
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Hello , Everybody!!
I just installed Cisco IP Phone Communicator on a PC running W7 Proffessional x86. I'm using a headset and when I make a call, nobody can't hear me!! I can hear them very well!
When I install the software on Windows XP, it works very well.
PD: I have a Optiplex 990. I tried with the default audio drivers and with the Original Audio Driver.
Please, I need your help!!
Thanks!! :)
Tuesday, June 12, 2012 4:46 AM
Answers
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Hi,
Please check whether you have installed the latest version that compatible with Windows 7.
In addition, you can contact the Cisco Support for help.
For your reference: http://www.cisco.com/cisco/web/support/index.html
Hope this helps
Vincent Wang
TechNet Community Support
- Marked as answer by Leo Huang Tuesday, June 26, 2012 9:11 AM
Wednesday, June 13, 2012 9:15 AM
All replies
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You need to upgrade your software to version 8.6 which is Windows 7 compatible.
Contact Cisco for your problem.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
Tuesday, June 12, 2012 11:04 AM -
1. Look into Microsoft application compatibility list here
2. Check you firewall
3. Find similar problem&solution here https://supportforums.cisco.com
Regards
- Edited by Milos Puchta Tuesday, June 12, 2012 11:13 AM
Tuesday, June 12, 2012 11:08 AM -
Hi,
Please check whether you have installed the latest version that compatible with Windows 7.
In addition, you can contact the Cisco Support for help.
For your reference: http://www.cisco.com/cisco/web/support/index.html
Hope this helps
Vincent Wang
TechNet Community Support
- Marked as answer by Leo Huang Tuesday, June 26, 2012 9:11 AM
Wednesday, June 13, 2012 9:15 AM