locked
not responding RRS feed

  • Question

  • Does anybody know who has done the definitive White paper, book, book chapter on the not responing problem in Windows OS.

    Tom Wallin

    Thursday, September 20, 2012 5:33 PM

Answers

  • Long story short... there isn't one.

    What most people don't get is that a majority of the problems with hangs/crashes are are hardware related or are due to poorly developed 3rd party software. Microsoft builds the operating system and it works well on all of the systems that they use for testing. Microsoft doesn't design hardware, nor do they develop the majority of software available. Microsoft can't fix problems with third party hardware and software, only the original vendors/developers can. Microsoft can put in checks that prevent some types of broken software from running, but users are adept at doing the wrong thing with their computers.

    So for almost everyone on the net who comes whining to the forum that their computer is running slow or hanging... its usually because of a bad purchase/download somewhere along the line and the troubleshooting effort is focused on figuring out what the bad purchase/download was.

    Generally with enough effort, the cause can be tracked down and either corrected or pursued with a vendor. So, do you have a specific problem that you need help?

    • Marked as answer by Leo Huang Monday, October 8, 2012 1:39 AM
    Thursday, September 20, 2012 8:55 PM

All replies

  • Long story short... there isn't one.

    What most people don't get is that a majority of the problems with hangs/crashes are are hardware related or are due to poorly developed 3rd party software. Microsoft builds the operating system and it works well on all of the systems that they use for testing. Microsoft doesn't design hardware, nor do they develop the majority of software available. Microsoft can't fix problems with third party hardware and software, only the original vendors/developers can. Microsoft can put in checks that prevent some types of broken software from running, but users are adept at doing the wrong thing with their computers.

    So for almost everyone on the net who comes whining to the forum that their computer is running slow or hanging... its usually because of a bad purchase/download somewhere along the line and the troubleshooting effort is focused on figuring out what the bad purchase/download was.

    Generally with enough effort, the cause can be tracked down and either corrected or pursued with a vendor. So, do you have a specific problem that you need help?

    • Marked as answer by Leo Huang Monday, October 8, 2012 1:39 AM
    Thursday, September 20, 2012 8:55 PM
  • There is just follow the link below,,

    http://technet.microsoft.com/en-US/windows/aa905051.aspx

    Hoep it will help you..

    Thnkas

    Friday, September 21, 2012 2:27 AM
  • Hi Tom,

    How’s everything going? Please feel free to give me any update.

    Thank you for your cooperation.

    Regards,

    Leo   Huang

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Leo Huang

    TechNet Community Support

    Wednesday, September 26, 2012 7:08 AM
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Regards,

    Leo   Huang

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Leo Huang

    TechNet Community Support

    Monday, October 8, 2012 1:38 AM