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Some links in ie11 shows empty pages. RRS feed

  • Question

  • System: Win7 prof.  and IE11

    Some links in ie11 shows empty pages.

    Sometimes i can copy the URL into a new Register, some links don't work,

    i have already installed the ie 11 again but there is no effect.

    I think, there must be something wrong in the registry.

    MfG Wolfgang

    Wednesday, January 28, 2015 2:53 PM

Answers

  • I did the RESET as you described, but the Problems are the same.

    Unfortunately RIES does not do an IE Repair.  There is no such tool.  The best we have is a bunch of regsvr32 commands.  There are two mentioned in this article which may help.

    http://support.microsoft.com/kb/2574731/en-us

    Otherwise, since IE is a component of your OS, it is your OS which is broken and therefore your OS which must be repaired.

    Good luck



    Robert Aldwinckle
    ---

    • Marked as answer by wm47807 Thursday, January 29, 2015 4:22 PM
    Thursday, January 29, 2015 3:10 PM
    Answerer

All replies

  • Hi,

    RESET ie to the original IE settings did not work?

    Or you could delete the key [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer].

    Then, logging off and back on; upon logging back on, I opened the Internet Explorer and everything came back to work normally.

    Of course, as a safeguard, please Export the key for backup before completely getting rid of it.

    Regards.


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    • Marked as answer by wm47807 Thursday, January 29, 2015 11:29 AM
    • Unmarked as answer by wm47807 Thursday, January 29, 2015 11:39 AM
    • Marked as answer by wm47807 Thursday, January 29, 2015 11:39 AM
    • Unmarked as answer by wm47807 Thursday, January 29, 2015 11:40 AM
    Thursday, January 29, 2015 4:52 AM
  • Hi,

    I did the RESET as you discribed, but the Problems are the same.

    Remarks: Last week I had some updates by Microsoft, Oracle and Adobe!

    Then "Malwarebytes Anti-Malware" discovered "PuP.Optional.SweetPacks.A" with Informations:

    Registrierungsschlüssel: 1
    PUP.Optional.SweetPacks.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}, In Quarantäne, [204eb842088137ffb69157940cf6ce32],

    Registrierungswerte: 2
    PUP.Optional.SweetPacks.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR|{EEE6C35B-6118-11DC-9C72-001320C79847}, In Quarantäne, [204eb842088137ffb69157940cf6ce32],
    PUP.Optional.SweetPacks.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\{EEE6C35B-6118-11DC-9C72-001320C79847}, In Quarantäne, [185629d1ed9c94a2e1663ab17092b34d],

    __________________________________________

    Finally Malwarebytes Anti-Malware deleted the keys.

    Please excuse my english.

    Many thanks for your quick reply.

    Regards Wolfgang

    Thursday, January 29, 2015 11:26 AM
  • I did the RESET as you described, but the Problems are the same.

    Unfortunately RIES does not do an IE Repair.  There is no such tool.  The best we have is a bunch of regsvr32 commands.  There are two mentioned in this article which may help.

    http://support.microsoft.com/kb/2574731/en-us

    Otherwise, since IE is a component of your OS, it is your OS which is broken and therefore your OS which must be repaired.

    Good luck



    Robert Aldwinckle
    ---

    • Marked as answer by wm47807 Thursday, January 29, 2015 4:22 PM
    Thursday, January 29, 2015 3:10 PM
    Answerer
  • Thank you very much. That's it.

    Best regards.

    Wolfgang

    • Marked as answer by wm47807 Thursday, January 29, 2015 4:29 PM
    • Unmarked as answer by wm47807 Thursday, January 29, 2015 5:56 PM
    Thursday, January 29, 2015 4:24 PM