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Random definition update failures RRS feed

  • Question

  • I have a random issue with a definition update will fail to update properly through WSUS definition deployment.

    The FCS is install on a server that runs the WSUS3.0sp2 server for it's location of the network. About once a week one definition update will fail. I can update manually without any issue. Definitions will update fine for a few days then it will happen once again. If i leave it alone it will fix itself after another definition update push. I hope somone can shed some light on the issue. I will post error logs that show the failure below.
    Event ID:
    Event Type: Error
    Event Source: FCSAM
    Event Category: None
    Event ID: 2003
    Date:  2/25/2010
    Time:  3:03:07 PM
    User:  N/A
    Computer: hostname
    Description:
    Microsoft Forefront Client Security has encountered an error trying to update the engine.
      New Engine Version:
      Previous Engine Version: 1.1.5502.0
      Update Source: User
      User: NT AUTHORITY\SYSTEM
      Error Code: 0x800b0100
      Error description: No signature was present in the subject.
    ================================
    Windows update log
    ================================
    BITS job {EAAE0181-3F2D-4C7A-9C77-DBF2B6641A42} completed successfully
    2010-02-25 15:02:56:803  852 fb8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\Download\bda7546a3fae3d9f35045ed4a2529f85\8e5e9660c1b63fac4e13b6ab52036f02cc77d527:
    2010-02-25 15:02:57:194  852 fb8 Misc  Microsoft signed: Yes
    2010-02-25 15:02:57:272  852 fb8 DnldMgr   Download job bytes total = 47054224, bytes transferred = 47054224
    2010-02-25 15:02:57:272  852 fb8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {6E424238-78B5-4043-B42E-C8D6981DE471}.100]  ***********
    2010-02-25 15:02:57:787  852 fb8 DnldMgr   * All files for update were already downloaded and are valid.
    2010-02-25 15:02:57:866 10884 2ac0 COMAPI >>--  RESUMED  -- COMAPI: Download [ClientId = Microsoft Forefront Client Security]
    2010-02-25 15:02:57:866 10884 2ac0 COMAPI   - Download call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
    2010-02-25 15:02:57:866 10884 2ac0 COMAPI ---------
    2010-02-25 15:02:57:866 10884 2ac0 COMAPI --  END  --  COMAPI: Download [ClientId = Microsoft Forefront Client Security]
    2010-02-25 15:02:57:866 10884 2ac0 COMAPI -------------
    2010-02-25 15:02:57:975 10884 2350 COMAPI -------------
    2010-02-25 15:02:57:975 10884 2350 COMAPI -- START --  COMAPI: Install [ClientId = Microsoft Forefront Client Security]
    2010-02-25 15:02:57:975 10884 2350 COMAPI ---------
    2010-02-25 15:02:57:975 10884 2350 COMAPI   - Allow source prompts: Yes; Forced: No; Force quiet: Yes
    2010-02-25 15:02:57:975 10884 2350 COMAPI   - Updates in request: 1
    2010-02-25 15:02:57:975 10884 2350 COMAPI   - ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-02-25 15:02:57:991 10884 2350 COMAPI   - Updates to install = 1
    2010-02-25 15:02:57:991 10884 2350 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = Microsoft Forefront Client Security]
    2010-02-25 15:02:57:991  852 2690 Agent *************
    2010-02-25 15:02:57:991  852 2690 Agent ** START **  Agent: Installing updates [CallerId = Microsoft Forefront Client Security]
    2010-02-25 15:02:57:991  852 2690 Agent *********
    2010-02-25 15:02:57:991  852 2690 Agent   * Updates to install = 1
    2010-02-25 15:02:58:178  852 2690 Agent   *   Title = Definition Update for Microsoft Forefront Client Security - KB977939 (Definition 1.77.18.0)
    2010-02-25 15:02:58:178  852 2690 Agent   *   UpdateId = {4E62C522-85EE-4296-A58E-0954F1EB24BC}.100
    2010-02-25 15:02:58:178  852 2690 Agent   *     Bundles 2 updates:
    2010-02-25 15:02:58:178  852 2690 Agent   *       {6E424238-78B5-4043-B42E-C8D6981DE471}.100
    2010-02-25 15:02:58:178  852 2690 Agent   *       {B1BBA541-BB4F-4FF5-AAC3-D8984DB7C60C}.100
    2010-02-25 15:02:58:569  852 2690 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2010-02-25 15:02:59:209  852 2690 DnldMgr Preparing update for install, updateId = {6E424238-78B5-4043-B42E-C8D6981DE471}.100.
    2010-02-25 15:02:59:944 9988 2420 Misc ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2010-02-25 15:02:59:944 9988 2420 Misc   = Process: C:\WINDOWS\system32\wuauclt.exe
    2010-02-25 15:02:59:944 9988 2420 Misc   = Module: C:\WINDOWS\system32\wuaueng.dll
    2010-02-25 15:02:59:944 9988 2420 Handler :::::::::::::
    2010-02-25 15:02:59:944 9988 2420 Handler :: START ::  Handler: Command Line Install
    2010-02-25 15:02:59:944 9988 2420 Handler :::::::::
    2010-02-25 15:02:59:959 9988 2420 Handler   : Updates to install = 1
    2010-02-25 15:03:02:850  852 2d08 Report REPORT EVENT: {C0B7C914-0726-4E51-A026-DF979D043C2E} 2010-02-25 15:02:57:850-0500 1 162 101 {4E62C522-85EE-4296-A58E-0954F1EB24BC} 100 0 Microsoft Forefront Client Secu Success Content Download Download succeeded.
    2010-02-25 15:03:09:788 9988 2420 Handler   : WARNING: Command line install completed. Return code = 0x800b0100, Result = Failed, Reboot required = false
    2010-02-25 15:03:09:788 9988 2420 Handler   : WARNING: Exit code = 0x8024200B
    2010-02-25 15:03:09:788 9988 2420 Handler :::::::::
    2010-02-25 15:03:09:788 9988 2420 Handler ::  END  ::  Handler: Command Line Install
    2010-02-25 15:03:09:788 9988 2420 Handler :::::::::::::
    2010-02-25 15:03:10:272  852 2690 Agent *********
    2010-02-25 15:03:10:272  852 770 AU Triggering Offline detection (non-interactive)
    2010-02-25 15:03:10:272 10884 5bc COMAPI >>--  RESUMED  -- COMAPI: Install [ClientId = Microsoft Forefront Client Security]
    2010-02-25 15:03:10:272  852 2690 Agent **  END  **  Agent: Installing updates [CallerId = Microsoft Forefront Client Security]
    2010-02-25 15:03:10:272  852 770 AU #############

    ============
    MpCmdRun log
    =========
    Download Completed
    Installation Started...
    Installation Progress-
     Percent Complete:0,
     Current Update Index:0 (of 1)
    Installation Progress-
     Percent Complete:0,
     Current Update Index:0 (of 1)
    Installation Progress-
     Percent Complete:100,
     Current Update Index:0 (of 1)
    Installation Completed
    Update failed with hr: 0x80070643
    Update failed with hr: 0x80070643
    Update completed with hr: 0x80070643
    MpCmdRun: End Time: Thu Feb 25 2010 15:03:10
    =====================
    MpSigStub Log
    =====================
          SigStub:    Engine:     Signatures:
    AM FE: 2.0.1016.0  1.1.5502.0  1.77.18.0

    ================================= MpUpdateEngine =================================

    ERROR 0x800b0100 : MpUpdateEngine(e:\c2b0f0a144d2e64f4e9e79)
    ERROR 0x800b0100 : IProduct->UpdateEngine
    ERROR 0x800b0100 : One or more of the products found failed to update; returning this error

    ----------Watson Report Buckets-------------------
    P1 - Failure hr: 0x800b0100
    P2 - FailedFunction: MpUpdateEngine
    P3 - FailedOperation: (null)
    P4 - SourceComponentVersion: 2.0.1016.0
    P5 - SourceComponentName: mpsigstub.exe
    P6 - ProductVersion: 1.5.1973.0
    P7 - ProductName: FCS v1
    -----------------------------------------------
    ERROR 0x800b0100 : MpSigStubMain
    End time: 2/25/2010 3:03 PM

    Thursday, February 25, 2010 8:41 PM

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