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Uggrade to windows 10

    Question

  • I have tried to up grade to windows 10, using PCInsider instructions, but all it does is go to 99% done, then starts all over again. Yet it said that I am using a windows 10 browser. Doesn't have the Windows 10 programs or features installed. Please help

    Saturday, April 22, 2017 10:32 PM

All replies

  • In the lower left had corner search type winver and please post your windows version and build.

    Were there any windows upgrade error codes?

    Click the windows and x keys and then left click on administrative command prompt.

    Use control c then control v to paste this command into administrative command prompt:

    C:\$Windows.~BT\Sources\Panther

    Then open file explorer search and look for these logs:

    setupact.log

    setuperr.log

    Was the panther command able to produce the log files?

    If so please use onedrive to post them.


    Saturday, April 22, 2017 11:07 PM