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Mails stuck at Edge sync Default-first-site-name to internet RRS feed

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    Hi

    I installed edge transport emails receive correctly but doesn't send.it stuck at mailbox and not deliver at edge server.


    thank you.


    • Edited by Milad Plus Thursday, April 16, 2020 6:54 PM
    Sunday, September 2, 2018 6:28 AM

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    Hi,

    Could you share the entire message in the queue viewer with us? (Information in "Last Error")

    For troubleshooting:

    1. Ensure that the IP set in InternalSMTPServers is correct.
    2. Create a send connector for the Edge Sync in MBX server.

    Set-SendConnector "edgesync - default-first-site-name to internet" -DNSRoutingEnabled $false -DomainSecureEnabled $false -SmartHosts xxx.xxx.xxx.xxx

    3. Check if it is a connector authentication issue. Similar link:

    EdgeSync won't work, Outbound mail getting stuck!

    Regards,

    Manu Meng

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, September 3, 2018 3:24 AM
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    Hi

    thank you for reply

    It doesn't have last error field.

    I have one Mailbox server that is in internal smtp.10.0.8.193

    I have a send connector like this already . but its checked MX record associates with recipient domain not smart host.

    MX record in DNS is pointing to Edge transport with higher Priority than the MX record for Mailbox.

    which log I should check?





    You should have the last error field:

    Run the following command, we could get more details.

    Get-queue -Server <MBX Server> | fl


    Regards,

    Manu Meng

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, September 4, 2018 9:32 AM
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    RunspaceId                       : 1870cc08-fa3c-4354-b4cd-0641d8e8d013
DeliveryType                     : SmtpRelayWithinAdSiteToEdge
NextHopDomain                    : edgesync - default-first-site-name to internet
TlsDomain                        :
NextHopConnector                 : 8e21969d-38f2-4a45-a7d7-85f5e00ca482
Status                           : Retry
MessageCount                     : 1
LastError                        : [{LED=451 4.4.395 Target host responded with error. -> 451 5.7.3 Cannot achieve Exchange Server
                                   authentication};{MSG=};{FQDN=EdgeTransport.ibto.ir};{IP=10.0.16.13};{LRT=9/4/2018 2:11:53 PM}]
RetryCount                       : 0
LastRetryTime                    : 9/4/2018 2:11:53 PM
NextRetryTime                    : 9/4/2018 2:12:53 PM
FirstRetryTime                   : 9/4/2018 2:11:53 PM
DeferredMessageCount             : 0
LockedMessageCount               : 0
LockedScopes                     :
MessageCountsPerPriority         : {0, 1, 0, 0}
IncludeInSlaCount                : 0
DeferredMessageCountsPerPriority : {0, 1, 0, 0}
RiskLevel                        : Normal
OutboundIPPool                   : 0
NextHopCategory                  : Internal
IncomingRate                     : 0
OutgoingRate                     : 0
Velocity                         : 0
OverrideSource                   :
QueueIdentity                    : Exchange\445
PriorityDescriptions             : {High, Normal, Low, None}
Identity                         : Exchange\445
IsValid                          : True
ObjectState                      : New

RunspaceId                       : 1870cc08-fa3c-4354-b4cd-0641d8e8d013
DeliveryType                     : Undefined
NextHopDomain                    : Submission
TlsDomain                        :
NextHopConnector                 : 00000000-0000-0000-0000-000000000000
Status                           : Ready
MessageCount                     : 0
LastError                        :
RetryCount                       : 0
LastRetryTime                    :
NextRetryTime                    :
FirstRetryTime                   :
DeferredMessageCount             : 0
LockedMessageCount               : 0
LockedScopes                     :
MessageCountsPerPriority         : {0, 0, 0, 0}
IncludeInSlaCount                : 0
DeferredMessageCountsPerPriority : {0, 0, 0, 0}
RiskLevel                        : Normal
OutboundIPPool                   : 0
NextHopCategory                  : Internal
IncomingRate                     : 1
OutgoingRate                     : 1
Velocity                         : 0
OverrideSource                   :
QueueIdentity                    : Exchange\Submission
PriorityDescriptions             : {High, Normal, Low, None}
Identity                         : Exchange\Submission
IsValid                          : True
ObjectState                      : New

    I receive Mails successfully but no send

    and I use Wilde card certificate for exchange.

    I set smart host my mail box server


    The smart host should be Edge server's IP or FQDN, not the Mailbox server's.

    Check if you have created all the connectors described in the following article:
    Configure Internet mail flow through Edge Transport servers without using EdgeSync

    Regards,

    Manu Meng

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, September 4, 2018 1:51 PM