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Azure Online Backup - An unexpected error occurred while the job was running ID 104 RRS feed

  • Question

  • Hi,

    I have a DPM Server 2012 R2 on Windows Server 2012 R2 OS with DPM 2012 R2 UR6. It also registered to Azure Backup Service for Online Protection and installed latest version of Azure backup agent (v2.0.8707.0) on DPM Server.

    When I try to create a recovery point by using Online Protection, job state is in progress and initializing data transfer to Azure Backup Vault, but it job fails with an error after a long wait...

    Error details on DPM Administrator Console:

    An unexpected error occurred while the job was running. (ID 104)

    Windows Event log:

    Application Error ID 1000

    Faulting application name: cbengine.exe, version: 2.0.8707.0, time stamp: 0x5542326a
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
    Exception code: 0x809909c2
    Fault offset: 0x0000000000008b9c
    Faulting process id: 0x20c0
    Faulting application start time: 0x01d0b317c0d97468
    Faulting application path: C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: a93105a4-1f8f-11e5-80c7-ecb1d7f4ff31
    Faulting package full name:
    Faulting package-relative application ID:

    Can anyone point me to a way to troubleshoot this?

    Thanks

    Wednesday, July 1, 2015 9:38 AM

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