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Printer Connection Not Available RRS feed

  • Question

  • I have a windows 7 pro laptop, with Project 2013 Standard.

    When trying to save as, or export to, PDF or XPS we get an error saying:

    "The printer connection isn't working. Check your printer connections, and then try again."

    This appears either in the print preview window, or as an error popup when attempting to save.

    This is the same for all users on the laptop, admins and standard users.

    In other Office 2013 Applications (Word, Excel etc) PDF/XPS printing without any issues at all.

    I am a little bit stuck for ideas on where to troubleshoot. I have verified the XPS and PDF 'Printers' are not part of a cluster :p


    Robert Pearman SBS MVP
    itauthority.co.uk | Title(Required)
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    Thursday, March 5, 2015 11:41 AM

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