can not print from internet explorer. RRS feed

  • General discussion

  • Dear Expert,

    we couldl not print out from internet explorer. Before it works fine. outlook/pdf/work,etc all print fine.

    we also try Chrome. it works fine. I turn off windows feature for internet explorer 11.00(OS Windows 7 PRO) and re-turn on again.

    problem as same.

    can you give any advice?


    Liu Wei

    • Changed type lwsamcn Sunday, August 12, 2018 4:41 AM
    Wednesday, July 25, 2018 4:15 AM

All replies

  • Please see "Unable to print or view the print preview of a webpage in Internet Explorer".

    Hope this helps.


    Vincenzo Di Russo
    Microsoft® MVP Windows Insider - Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Community and TechNet Forums
    My Windows Insider MVP Profile

    Wednesday, July 25, 2018 4:48 AM
  • Well, I can give you three methods suggestions for resolving this problem.

    1. Fix the issues with your printer and update your drivers to the latest version.

    2. Try to print a webpage running Internet Explorer as an Administrator.

    3. Try printing after disabling protected mode.

    Hope it helps.

    Wednesday, July 25, 2018 5:16 AM
  • Hello, Vincenzo,

    the link have been read and do as that advice. problem as some.


    Liu Wei

    Tuesday, July 31, 2018 11:26 AM
  • Hello, ankit3302,

    no helps!

    this method in link:

    Unable to print or view the print preview of a webpage in Internet Explorer

    I have read and do clean up printer drive and refresh IE.

    Chrome print out fine. another thing is a few days, IE printing fine.

    when open printer page menu. display "printer not setup". but in chrome printer display ready.


    Liu Wei

    Tuesday, July 31, 2018 11:39 AM
  • Hi,

    check that you have a default printer selected in the Printers control panel.

    Start>Control Panel>Devices and Printers

    Use the File>Print Preview menu to confirm that the website/page does not disable content by media type.

    Click the Printer icon on the Print Preview dialog to confirm that a default printer has been selected and that it is enabled for the current user profile.

    Check that IE is using your company proxy and that the device shares are as expected.


    If possible, include links to problem websites with your questions.


    Wednesday, August 1, 2018 2:42 AM
  • Hello,

    thanks for your answer!

    Again Inform as below:

    01. A few days ago, print out from IE is fine. no any change with print and IE configuration.

    02. webpage printed from Chrome is fine. 


    Liu Wei

    Thursday, August 2, 2018 6:39 AM
  • Hi,

    we need

    1. the web address of the problem website where this is occurring (If its an internal site, say so).

    2. a screen shot of your print preview window.

    If this is occurring on all web sites then its your IE printer settings... click the Printer icon in the print-preview window to adjust your printer settings. Make sure that you have set the default printer for your machine.


    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to . Include links to problem websites with your questions.


    Friday, August 3, 2018 3:51 AM