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SCDPM 2012 R2 - Azure Issue (Err ID: 3188 - 34640) RRS feed

  • Question

  • Good Day Pros!

    Hi, we had a client suffering from issue regarding SCDPM 2012 R2 backup target to Azure Cloud. The DPM and Azure Agent Versions are listed below:

    -  SCDPM 2012 R2 Ver. 4.2.1603.0
    -  SQL Server Ver. 11.0.7001
    -  Azure Agent 2.0.9162.0
    -  DPM Writer is Running
    -  VSS Writer is Running

    The error is this:

    -       Creation of online recovery points for Non VSS Datasource Writer on ClientServer.domain.local have failed. The last online recovery point creation failed for the following reason: (ID: 3188) (ID: 34640)

    I'd check already the error 3188 on this Tech Notes :

    https://docs.microsoft.com/en-us/azure/backup/backup-azure-mabs-troubleshoot

    And also to this one:

    https://support.microsoft.com/en-ph/help/3041338/data-protection-manager-error-codes

    Nothing works on the above. I'd looking also for the error ID: 34640 as per screenshot and also didn't see any article or KB prior to the error. Can someone have any knowledge about this? Any feedback would be much appreciated.

    Thanks, Jake


    Monday, March 5, 2018 3:29 AM

Answers

  • housekeeping - closing old post.

    Online recovery points are performed by the MARS agent and the cause of the error is not known to DPM.  You need to look in the cbengine*.errlog files located under C:\Program Files\Microsoft Azure Recovery Services Agent\Temp.


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    Monday, January 6, 2020 10:13 PM
    Moderator