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    Hi there, I have a problem in my laptop and I don't know what to do anymore. For some reason I lost my sound. I did check it in the devices but it says it works properly, Is there's a way that you could help me If what I need to do to get my sound back into my laptop. I got SONY VAIO LAPTOP. MY driver is REALTEK high definition audio, version 6.0.1.5391. Thank you very much.
    Saturday, October 25, 2008 2:26 AM

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    Hi,

     

    At first, I have the following suggestions.

     

    1.Remove the current driver, download and install the latest driver from SONY official website.

    2.Check the laptop whether there is a key combination to up or down volume.

     

    Then, adjust Windows Vista speakers setting:

     

    1.Right-click on the speaker icon on the system tray.

    2.Select "Playback Devices".

    3.In the resulting dialog, ensure that the " Playback " tab is selected.

    4.Please set “Speakers” as a Default device.

     

    On the other hand, you can try to contact SONY support to check whether it is a hardware problem.

     

    SONY Support.

    http://esupport.sony.com/

     

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Hope it helps.

     

    Monday, October 27, 2008 9:10 AM
    Moderator