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DNS Server service unexpectedly terminated RRS feed

  • Question

  • Dear

    The DC server system is Windows Server 2003 and Windows Server 2008.

    At present, the DNS in 2008 has stopped unexpectedly, unable to start properlyAfter the domain is removed, DNS services can run normally. After upgrading to DC, it will not be able to run.

    The following is the wrong report:

    分析符号: 
    重新检查解决方案: 0
    报告 Id: c7b94082-d672-11e8-942c-005056b266f7
    报告状态: 0"
    信息 2018/10/23 11:21:51 Windows Error Reporting 1001 "错误存储段 ,类型 0
    事件名称: APPCRASH
    响应: 不可用
    Cab ID: 0

    问题签名: 
    P1: dns.exe
    P2: 6.1.7601.23865
    P3: 5960f430
    P4: dns.exe
    P5: 6.1.7601.23865
    P6: 5960f430
    P7: c0000005
    P8: 00000000000613af
    P9: 
    P10: 

    附加文件: 

    可在此处获取这些文件: 
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dns.exe_26e7df7d7db65cfdea1c2ca7ef91d7381d8117_2af58828

    分析符号: 
    重新检查解决方案: 0
    报告 Id: c7b94082-d672-11e8-942c-005056b266f7
    报告状态: 4"
    错误 2018/10/23 11:21:51 Application Error 1000 (100) "错误应用程序名称: dns.exe,版本: 6.1.7601.23865,时间戳: 0x5960f430
    错误模块名称: dns.exe,版本: 6.1.7601.23865,时间戳: 0x5960f430
    异常代码: 0xc0000005
    错误偏移量: 0x00000000000613af
    错误进程 ID: 0xe68
    错误应用程序启动时间: 0x01d46a7f8931b668
    错误应用程序路径: C:\Windows\system32\dns.exe
    错误模块路径: C:\Windows\system32\dns.exe
    报告 ID: c7b94082-d672-11e8-942c-005056b266f7"
    错误 2018/10/23 11:18:29 SideBySide 33 "“C:\Windows\System32\systemcpl.dll”的激活上下文生成失败。 找不到从属程序集 Microsoft.Windows.Common-Controls,language=""*"",processorArchitecture=""*"",publicKeyToken=""436865772d574741"",type=""win32"",version=""6.0.0.0""。 请使用 sxstrace.exe 进行详细诊断。"
    信息 2018/10/23 11:04:18 Windows Error Reporting 1001 "错误存储段 ,类型 0
    事件名称: APPCRASH
    响应: 不可用
    Cab ID: 0

    After executing dcdiag on 2008 of DC, there is a report on DNS:

         开始测试: SystemLog
             发生了一个错误事件。EventID: 0x0000165B
                生成时间: 10/23/2018   09:59:16
                事件字符串: 从计算机 'S04周燕' 设置会话失败,因为安全数据库 没有包含
    指定计算机引用的信任帐户 'S04周燕$'。
             发生了一个错误事件。EventID: 0x000016AD
                生成时间: 10/23/2018   10:01:25
                事件字符串: 从计算机 S04周燕 设置的会话未能进行身份验证。 发生下列错
    误:
             发生了一个警告事件。EventID: 0x00001695
                生成时间: 10/23/2018   10:42:58
                事件字符串:
                与 DNS 域“SMG.cn.”相关的一个或多个 DNS 记录的动态注册或删除失败。
    这些记录由其他计算机用来查找此服务器作为域控制器 (如果指定域是 Active Directory
    域)或作为 LDAP 服务器(如果指定域是应用程序分区)。
             发生了一个错误事件。EventID: 0xC0001B77
                生成时间: 10/23/2018   10:43:00
                事件字符串:
                DNS Server 服务意外地终止,这种情况已经出现了 1 次。以下的修正操作将
    在 120000 毫秒内运行: 重新启动服务。
             发生了一个错误事件。EventID: 0xC0001B77
                生成时间: 10/23/2018   10:45:02
                事件字符串:
                DNS Server 服务意外地终止,这种情况已经出现了 2 次。以下的修正操作将
    在 300000 毫秒内运行: 重新启动服务。
             发生了一个错误事件。EventID: 0xC0001B7A
                生成时间: 10/23/2018   10:50:04
                事件字符串: 服务 DNS Server 意外停止。这发生了 3 次。

    How can I solve this problem?
    Thank you for your help!

    <textarea class="textarea" data-height="70" id="baidu_translate_input" style="margin:0px;padding:0px;font-family:Arial, 'PingFang SC', 'Hiragino Sans GB', STHeiti, 'Microsoft YaHei', 'WenQuanYi Micro Hei', sans-serif;font-size:24px;height:70px;width:507.5px;line-height:30px;background-color:transparent;border-width:0px;border-style:initial;border-color:initial;resize:none;outline:0px;color:#333333;"></textarea>

    At present, 2008 of DNS has stopped unexpectedly, unable to start properly.

    <textarea class="textarea" data-height="70" id="baidu_translate_input" style="margin:0px;padding:0px;font-family:Arial, 'PingFang SC', 'Hiragino Sans GB', STHeiti, 'Microsoft YaHei', 'WenQuanYi Micro Hei', sans-serif;font-size:24px;height:70px;width:507.5px;line-height:30px;background-color:transparent;border-width:0px;border-style:initial;border-color:initial;resize:none;outline:0px;color:#333333;"></textarea>

    At present, 2008 of DNS has stopped unexpectedly, unable to start properly.

    Thursday, November 1, 2018 8:28 AM

Answers

  • Dear aachen wang,

    I am afraid there is no download address for this.

    By the way, have you installed these three updates in your environment? 

    KB4019264  KB2647170 KB3145126

    Based on my research, these updates will cause similar issues, please check if it is installed on Windows Server 2008R2.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by aachen wang Friday, April 26, 2019 1:18 AM
    Thursday, November 22, 2018 3:34 AM
  • Hello aachen wang,

    Thank you for your update.

    I am glad to hear that your issue was successfully resolved.

    If there is anything else we can do for you, please feel free to post in the forum.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by aachen wang Thursday, May 16, 2019 1:03 AM
    Friday, April 26, 2019 1:25 AM

All replies

  • Hello aachen,

    Your issue may be similar to that described in this document. Please try the patch in this article.

    Document Link: https://support.microsoft.com/en-us/help/2411958/in-windows-server-2008-r2-the-dns-server-service-might-crash-when-it-h 

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, November 2, 2018 9:03 AM
  • Hi,

    Just checking in to see if the information provided was helpful.

    Please let us know if you would like further assistance.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, November 7, 2018 11:14 AM
  • Hi,

    Was your issue resolved?

    If you resolved it using our solution, please "mark it as answer" to help other community members find the helpful reply quickly.

    If you resolve it using your own solution, please share your experience and solution here. It will be very beneficial for other community members who have similar questions.

    If no, please reply and tell us the current situation in order to provide further help.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, November 9, 2018 9:31 AM
  • Dear

    Sorry, because of the production environment, the update patch needs to be restarted, and it has not been operated yet. The patch is updated the day after the plan.

    thank!

    Sunday, November 11, 2018 9:11 AM
  • Dear

    The download address of the patch in this article is invalid and can't be downloaded to this patch. Would you please tell me the address where you can download this patch directly?

    Thank!

    Tuesday, November 13, 2018 2:51 AM
  • Hello aachen wang,

    That patch is no longer available.

    Would you mind rebuilding your server? 

    1. Export the DNS record and delete the DNS server.

    2. First build a DC on your Windows Server 2008, install DNS, and then migrate the DNS records to the new DNS server.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, November 14, 2018 2:52 AM
  • Dear  Leon

    The main DC is the system of Windows Server 2003. The DNS service will also stop automatically when a new DC of Windows Server 2008 is added. If the domain is not added, the DNS service will run normally.
    Reconstruction does not necessarily solve the problem of DNS.

    Are there any other solutions to this problem?

    Thank you very much.
    Friday, November 16, 2018 1:18 AM
  • Hello aachen wang,

    Have you installed any updates or made any changes recently?

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Saturday, November 17, 2018 2:37 AM
  • Dear  Leon

    Not at all. The DNS service will not start properly until the server of 2008 joins the domain. Additionally, another server of 2008 is the same problem. I suspect it is a domain control problem.

    Thank

    Monday, November 19, 2018 1:21 AM
  • Dear aachen wang,

    According to our research, this error is mostly related to an update. But since there are no updates installed in your scene. I suggest you try the solution in this post: https://social.technet.microsoft.com/Forums/en-US/c78a5573-5301-43cb-800f-cc09ff51d3e8/dnsexe-keeps-failing-exception-code-0xc0000005-version-61760123865?forum=winserverDS , maybe it will be helpful to you.

    In addition, given that you think it may be a domain control issue, you can also post to the AD forum to see if they can give some different ideas.

    AD forum: https://social.technet.microsoft.com/Forums/en-US/home?forum=winserverDS 

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, November 20, 2018 3:23 AM
  • Dear Leon

    The fix tool has been installed, which is also ineffective, and the implementation of SFC / scannow is ineffective. In your link article, you mentioned to reinstall the original version of DNS.exe program. I checked the official website and found no installation program. Do you have a download address for Windows Server 2008 R2 x64 system version of DNS.exe program? The current version of the DNS.exe program is: 6.1.7601.23865.

    The log generated after SFC /scannow repair has been uploaded. Please help analyze it.

    https://pan.baidu.com/s/1SgrU_CcLDAy2xmGMzY2_5Q

    Thank!

    • Edited by aachen wang Wednesday, November 21, 2018 9:59 AM
    Wednesday, November 21, 2018 9:43 AM
  • Dear aachen wang,

    I am afraid there is no download address for this.

    By the way, have you installed these three updates in your environment? 

    KB4019264  KB2647170 KB3145126

    Based on my research, these updates will cause similar issues, please check if it is installed on Windows Server 2008R2.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by aachen wang Friday, April 26, 2019 1:18 AM
    Thursday, November 22, 2018 3:34 AM
  • Dear

    Looked for after-sales support, as if installed patches to solve.

    Thank you for your support!

    Friday, April 26, 2019 1:21 AM
  • Hello aachen wang,

    Thank you for your update.

    I am glad to hear that your issue was successfully resolved.

    If there is anything else we can do for you, please feel free to post in the forum.

    Best Regards,

    Leon


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by aachen wang Thursday, May 16, 2019 1:03 AM
    Friday, April 26, 2019 1:25 AM