locked
Proclarity Dashboard 6.3 installation problem RRS feed

  • Question

  • Hi, 

     

    I have installed the dashboard server; but getting the following error when trying to browse 'You are not authorized to view this page'. The 'userinfo.aspx' page is displaying the my windows login id and the SID. Directory Security is 'Windows Authentication'. Still I encounter the error after a week of struggling. I can't view the Dashboard studio. We have been planning to use ProClarity Dashboard instead of business objects but given the problems I think we might need to rethink unless there is a solution for this situation. Please help.

     

    Thanks

     


    A**LE
    Wednesday, September 22, 2010 9:52 AM

All replies

  • Hello,

    My first guess would be that the text in your Provider text box in your LDAP settings does not match the netbios or short name that prefixes your login ID.  We certainly want to see you succeed with your Microsoft dashboarding project - be it with ProClarity or PPS Dashboarding.  You can always contact support if this issue is urgent. 

    Thanks,

    -Joey

    Thursday, September 23, 2010 9:59 PM