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Save IM conversations in my email conversation history option is enabled and grey out. RRS feed

  • Question

  • Hi All,

    Some of my user don't want to save IM conversation to mailbox.

    But the Save IM conversations in my email conversation history option is enabled and grey out.

    I checked the csclientpolicy;

    Identity                                    : Global
    PolicyEntry                                 : {}
    Description                                 :
    AddressBookAvailability                     : WebSearchAndFileDownload
    AttendantSafeTransfer                       :
    AutoDiscoveryRetryInterval                  :
    BlockConversationFromFederatedContacts      :
    CalendarStatePublicationInterval            :
    ConferenceIMIdleTimeout                     :
    CustomizedHelpUrl                           :
    CustomLinkInErrorMessages                   :
    CustomStateUrl                              :
    DGRefreshInterval                           :
    DisableCalendarPresence                     :
    DisableContactCardOrganizationTab           :
    DisableEmailComparisonCheck                 :
    DisableEmoticons                            :
    DisableFeedsTab                             :
    DisableFederatedPromptDisplayName           :
    DisableFreeBusyInfo                         :
    DisableHandsetOnLockedMachine               :
    DisableMeetingSubjectAndLocation            :
    DisableHtmlIm                               :
    DisableInkIM                                :
    DisableOneNote12Integration                 :
    DisableOnlineContextualSearch               :
    DisablePhonePresence                        :
    DisablePICPromptDisplayName                 :
    DisablePoorDeviceWarnings                   :
    DisablePoorNetworkWarnings                  :
    DisablePresenceNote                         :
    DisableRTFIM                                :
    DisableSavingIM                             :
    DisplayPhoto                                : AllPhotos
    EnableAppearOffline                         :
    EnableCallLogAutoArchiving                  :
    EnableClientMusicOnHold                     : False
    EnableConversationWindowTabs                :
    EnableEnterpriseCustomizedHelp              :
    EnableEventLogging                          :
    EnableExchangeContactSync                   : False
    EnableExchangeDelegateSync                  :
    EnableFullScreenVideo                       :
    EnableHighPerformanceConferencingAppSharing : False
    EnableHotdesking                            :
    EnableIMAutoArchiving                       : True
    EnableMediaRedirection                      :
    EnableNotificationForNewSubscribers         :
    EnableServerConversationHistory             : True
    EnableSkypeUI                               :
    EnableSQMData                               :
    EnableTracing                               :
    EnableURL                                   :
    EnableUnencryptedFileTransfer               :
    EnableVOIPCallDefault                       : False
    ExcludedContactFolders                      :
    HotdeskingTimeout                           : 00:05:00
    IMWarning                                   :
    MAPIPollInterval                            :
    MaximumDGsAllowedInContactList              : 10
    MaximumNumberOfContacts                     :
    MaxPhotoSizeKB                              : 30
    MusicOnHoldAudioFile                        :
    P2PAppSharingEncryption                     : Supported
    EnableHighPerformanceP2PAppSharing          : False
    PlayAbbreviatedDialTone                     :
    SearchPrefixFlags                           :
    ShowRecentContacts                          : True
    ShowManagePrivacyRelationships              : False
    ShowSharepointPhotoEditLink                 : False
    SPSearchInternalURL                         :
    SPSearchExternalURL                         :
    SPSearchCenterInternalURL                   :
    SPSearchCenterExternalURL                   :
    TabURL                                      :
    TracingLevel                                : Light
    WebServicePollInterval                      :
    HelpEnvironment                             :
    RateMyCallDisplayPercentage                 : 0
    RateMyCallAllowCustomUserFeedback           : False
    IMLatencySpinnerDelay                       : 1500
    IMLatencyErrorThreshold                     : 1500

    Any idea?

    Thanks,
    Notmen

    Thursday, March 9, 2017 7:28 AM

Answers

  • Solved by reset EnableIMAutoArchiving back to Null.
    • Marked as answer by notmen Friday, March 10, 2017 1:44 AM
    Friday, March 10, 2017 1:44 AM

All replies

  • Solved by reset EnableIMAutoArchiving back to Null.
    • Marked as answer by notmen Friday, March 10, 2017 1:44 AM
    Friday, March 10, 2017 1:44 AM
  • Hi notmen,

    We are glad to hear this issue has been solved. By default, the values of EnableIMAutoArchiving is null. Thanks for your sharing, because it will help someone who has similar issue could find this thread as soon as possible.


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, March 10, 2017 2:10 AM