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My IE keeps coming up with the message that it has stopped working RRS feed

  • Question

  •  I'm not even sure its installed anymore because I looked for it under programmes and couldn't find it I was going to download it again but not sure which version my pc runs windows 7 Thanks
    Friday, November 8, 2013 2:52 PM

Answers

  • Hi,

    You can check the version of the IE through the steps:

    Open IE>click the Tools

    Maybe the IE version is IE8.

    IE8 is included in Windows 7, we can see it under turn windows features on and off.

    Start>control panel>programs>Turn windows features on or off.

    We cannot uninstall IE8 in Windows 7 but can disable to access it using turn windows features on or off.

    Similarly, we cannot reinstall IE8 in Windows 7 but can re-enable it.

    If you want to install other version of IE, please refer to the following kb.

    Repair or reinstall Internet Explorer in Windows

    http://support.microsoft.com/kb/318378

    Hope this helps,


    Ada Liu
    TechNet Community Support

    Tuesday, November 12, 2013 7:55 AM