My IE keeps coming up with the message that it has stopped working RRS feed

  • Question

  •  I'm not even sure its installed anymore because I looked for it under programmes and couldn't find it I was going to download it again but not sure which version my pc runs windows 7 Thanks
    Friday, November 8, 2013 2:52 PM


  • Hi,

    You can check the version of the IE through the steps:

    Open IE>click the Tools

    Maybe the IE version is IE8.

    IE8 is included in Windows 7, we can see it under turn windows features on and off.

    Start>control panel>programs>Turn windows features on or off.

    We cannot uninstall IE8 in Windows 7 but can disable to access it using turn windows features on or off.

    Similarly, we cannot reinstall IE8 in Windows 7 but can re-enable it.

    If you want to install other version of IE, please refer to the following kb.

    Repair or reinstall Internet Explorer in Windows

    Hope this helps,

    Ada Liu
    TechNet Community Support

    Tuesday, November 12, 2013 7:55 AM