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Sticky notes Crashing on 1809 RRS feed

  • Question

  • Hello I have several computers on a FRESH install of 1809. Sticky notes refuses to open and crashes. Any

    info from eventvwr
    Faulting application name: Microsoft.Notes.exe, version: 3.1.46.0, time stamp: 0x5bec8d97
    Faulting module name: KERNELBASE.dll, version: 10.0.17763.134, time stamp: 0x1659a33b
    Exception code: 0xe06d7363
    Fault offset: 0x0000000000055299
    Faulting process id: 0x2460
    Faulting application start time: 0x01d4a9ec26ebf23e
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 078bb991-2484-4285-bdc8-2564bf778ca7
    Faulting package full name: Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: App

    I have already uninstalled and reinstalled sticky notes at least once. Nothing works. SFC scann also shows no errors. Resetting the app has no effect.

    More info from report
    Version=1
    EventType=MoAppCrash
    EventTime=131917120833614722
    ReportType=2
    Consent=1
    UploadTime=131917120835919194
    ReportStatus=268435456
    ReportIdentifier=f7b4b3e7-4d8f-4e81-95da-8941122d6ba6
    IntegratorReportIdentifier=078bb991-2484-4285-bdc8-2564bf778ca7
    Wow64Host=34404
    NsAppName=praid:App
    OriginalFilename=Microsoft.Notes.exe
    AppSessionGuid=00002460-0002-0003-3ef2-eb26eca9d401
    TargetAppId=U:Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe!App
    TargetAppVer=3.1.46.0_x64_!2018//11//14:21:03:19!0!Microsoft.Notes.exe
    BootId=4294967295
    TargetAsId=225
    IsFatal=1
    EtwNonCollectReason=1
    Response.BucketId=45e4c6217225235ca74f5f9a94c1beeb
    Response.BucketTable=5
    Response.LegacyBucketId=1679666303557811947
    Response.type=4
    Sig[0].Name=Package Full Name
    Sig[0].Value=Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe
    Sig[1].Name=Application Name
    Sig[1].Value=praid:App
    Sig[2].Name=Application Version
    Sig[2].Value=3.1.46.0
    Sig[3].Name=Application Timestamp
    Sig[3].Value=5bec8d97
    Sig[4].Name=Fault Module Name
    Sig[4].Value=KERNELBASE.dll
    Sig[5].Name=Fault Module Version
    Sig[5].Value=10.0.17763.134
    Sig[6].Name=Fault Module Timestamp
    Sig[6].Value=1659a33b
    Sig[7].Name=Exception Code
    Sig[7].Value=e06d7363
    Sig[8].Name=Exception Offset
    Sig[8].Value=0000000000055299
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.17763.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=4fc4
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=4fc458d9ebadbddfa8a8579a9723fab2
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=9a31
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=9a31f5ed3ce43d31b10c69c8242bbd9f
    UI[2]=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe
    LoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Notes.dll
    LoadedModule[5]=C:\Windows\System32\crypt32.dll
    LoadedModule[6]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[7]=C:\Windows\System32\MSASN1.dll
    LoadedModule[8]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.2.1_2.1.26424.0_x64__8wekyb3d8bbwe\mrt100_app.dll
    LoadedModule[9]=C:\Windows\System32\advapi32.dll
    LoadedModule[10]=C:\Windows\System32\combase.dll
    LoadedModule[11]=C:\Windows\System32\msvcrt.dll
    LoadedModule[12]=C:\Windows\System32\sechost.dll
    LoadedModule[13]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.1_2.1.26424.0_x64__8wekyb3d8bbwe\SharedLibrary.dll
    LoadedModule[14]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[15]=C:\Windows\SYSTEM32\iphlpapi.dll
    LoadedModule[16]=C:\Windows\System32\OleAut32.dll
    LoadedModule[17]=C:\Windows\System32\ws2_32.dll
    LoadedModule[18]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[19]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[20]=C:\Windows\System32\BCrypt.dll
    LoadedModule[21]=C:\Windows\System32\ole32.dll
    LoadedModule[22]=C:\Windows\System32\GDI32.dll
    LoadedModule[23]=C:\Windows\SYSTEM32\ncrypt.dll
    LoadedModule[24]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll
    LoadedModule[25]=C:\Windows\SYSTEM32\sspicli.dll
    LoadedModule[26]=C:\Windows\System32\gdi32full.dll
    LoadedModule[27]=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\e_sqlite3.dll
    LoadedModule[28]=C:\Windows\System32\USER32.dll
    LoadedModule[29]=C:\Windows\SYSTEM32\wintypes.dll
    LoadedModule[30]=C:\Windows\System32\win32u.dll
    LoadedModule[31]=C:\Windows\System32\Normaliz.dll
    LoadedModule[32]=C:\Windows\SYSTEM32\NTASN1.dll
    LoadedModule[33]=C:\Windows\SYSTEM32\DPAPI.DLL
    LoadedModule[34]=C:\Windows\SYSTEM32\mrt100.dll
    LoadedModule[35]=C:\Windows\System32\kernel.appcore.dll
    LoadedModule[36]=C:\Windows\System32\rmclient.dll
    LoadedModule[37]=C:\Windows\System32\IMM32.DLL
    LoadedModule[38]=C:\Windows\SYSTEM32\twinapi.appcore.dll
    LoadedModule[39]=C:\Windows\System32\Windows.UI.Xaml.dll
    LoadedModule[40]=C:\Windows\System32\shcore.dll
    LoadedModule[41]=C:\Windows\SYSTEM32\Bcp47Langs.dll
    LoadedModule[42]=C:\Windows\SYSTEM32\iertutil.dll
    LoadedModule[43]=C:\Windows\SYSTEM32\CoreMessaging.dll
    LoadedModule[44]=C:\Windows\SYSTEM32\dcomp.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\dxgi.dll
    LoadedModule[46]=C:\Windows\System32\Windows.UI.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\TextInputFramework.dll
    LoadedModule[48]=C:\Windows\SYSTEM32\InputHost.dll
    LoadedModule[49]=C:\Windows\SYSTEM32\CoreUIComponents.dll
    LoadedModule[50]=C:\Windows\SYSTEM32\d2d1.dll
    LoadedModule[51]=C:\Windows\SYSTEM32\d3d11.dll
    LoadedModule[52]=C:\Windows\SYSTEM32\PROPSYS.dll
    LoadedModule[53]=C:\Windows\SYSTEM32\ntmarta.dll
    LoadedModule[54]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
    LoadedModule[55]=C:\Windows\system32\uxtheme.dll
    LoadedModule[56]=C:\Windows\SYSTEM32\dwmapi.dll
    LoadedModule[57]=C:\Windows\System32\CRYPTSP.dll
    LoadedModule[58]=C:\Windows\SYSTEM32\urlmon.dll
    LoadedModule[59]=C:\Windows\System32\windows.storage.dll
    LoadedModule[60]=C:\Windows\System32\profapi.dll
    LoadedModule[61]=C:\Windows\System32\powrprof.dll
    LoadedModule[62]=C:\Windows\System32\shlwapi.dll
    LoadedModule[63]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
    LoadedModule[64]=C:\Windows\SYSTEM32\USERENV.dll
    LoadedModule[65]=C:\Windows\SYSTEM32\profext.dll
    LoadedModule[66]=C:\Windows\System32\DriverStore\FileRepository\u0337968.inf_amd64_e9075e8c655a0e88\B337967\aticfx64.dll
    LoadedModule[67]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[68]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[69]=C:\Windows\SYSTEM32\winmmbase.dll
    LoadedModule[70]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[71]=C:\Windows\System32\MrmCoreR.dll
    LoadedModule[72]=C:\Windows\System32\DriverStore\FileRepository\u0337968.inf_amd64_e9075e8c655a0e88\B337967\atiuxp64.dll
    LoadedModule[73]=C:\Windows\System32\DriverStore\FileRepository\u0337968.inf_amd64_e9075e8c655a0e88\B337967\atidxx64.dll
    LoadedModule[74]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[75]=C:\Windows\System32\SHELL32.dll
    LoadedModule[76]=C:\Windows\SYSTEM32\amdihk64.dll
    LoadedModule[77]=C:\Windows\System32\Windows.System.Profile.PlatformDiagnosticsAndUsageDataSettings.dll
    LoadedModule[78]=C:\Windows\SYSTEM32\bcp47mrm.dll
    LoadedModule[79]=C:\Windows\System32\Windows.Storage.ApplicationData.dll
    LoadedModule[80]=C:\Windows\SYSTEM32\dwrite.dll
    LoadedModule[81]=C:\Windows\SYSTEM32\D3DSCache.dll
    LoadedModule[82]=C:\Windows\System32\Windows.Globalization.dll
    LoadedModule[83]=C:\Windows\System32\Windows.System.Profile.RetailInfo.dll
    LoadedModule[84]=C:\Windows\System32\msctf.dll
    LoadedModule[85]=C:\Windows\System32\biwinrt.dll
    LoadedModule[86]=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Applications.Telemetry.Windows.dll
    LoadedModule[87]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll
    LoadedModule[88]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL
    LoadedModule[89]=C:\Windows\System32\AppContracts.dll
    LoadedModule[90]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
    LoadedModule[91]=C:\Windows\System32\Windows.Networking.Connectivity.dll
    LoadedModule[92]=C:\Windows\System32\Windows.Networking.HostName.dll
    LoadedModule[93]=C:\Windows\System32\Windows.Energy.dll
    LoadedModule[94]=C:\Windows\System32\Windows.ApplicationModel.dll
    LoadedModule[95]=C:\Windows\System32\OneCoreCommonProxyStub.dll
    LoadedModule[96]=C:\Windows\SYSTEM32\rometadata.dll
    LoadedModule[97]=C:\Windows\System32\threadpoolwinrt.dll
    LoadedModule[98]=C:\Windows\system32\twinapi.dll
    LoadedModule[99]=C:\Windows\System32\ActXPrxy.dll
    LoadedModule[100]=C:\Windows\SYSTEM32\logoncli.dll
    LoadedModule[101]=C:\Windows\System32\Windows.Web.Http.dll
    LoadedModule[102]=C:\Windows\SYSTEM32\DNSAPI.dll
    LoadedModule[103]=C:\Windows\System32\NSI.dll
    LoadedModule[104]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[105]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[106]=C:\Windows\SYSTEM32\WINNSI.DLL
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=17763
    OsInfo[3].Key=ubr
    OsInfo[3].Value=253
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=244
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=57
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=2
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.253.17763.0-11.0.105
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=15307
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=232
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=180914
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1434
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=rs5_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.17763.253.amd64fre.rs5_release.180914-1434
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[34].Key=containerid
    OsInfo[35].Key=containertype
    OsInfo[36].Key=edu
    OsInfo[36].Value=0
    FriendlyEventName=Stopped working
    ConsentKey=MoAppCrash
    AppName=Microsoft.Notes
    AppPath=C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.46.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=D870E6708092089E9F5ADD7741AA4B72
    MetadataHash=-1720532328

    Friday, January 11, 2019 5:32 PM

All replies

  • Verify that you have installed the latest updates.

    It could be a permisson problem. Check the next link.

    https://support.microsoft.com/en-us/help/2798317/microsoft-store-apps-fail-to-start-if-default-registry-or-file-permiss

    Friday, January 11, 2019 7:39 PM
  • Verify that you have installed the latest updates.

    It could be a permisson problem. Check the next link.

    https://support.microsoft.com/en-us/help/2798317/microsoft-store-apps-fail-to-start-if-default-registry-or-file-permiss


    Thank you, I will look at this.
    Friday, January 11, 2019 7:49 PM
  • Hello,

    Try re-registering Sticky Notes app. Perform these steps:

    1. Search for Windows PowerShell using Cortana or Windows Search.

    2. From results, right click on Windows PowerShell and select Run as administrator.

    3. Then type following command and press Enter key:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftStickyNotes | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

    Let the command complete.

    4. Close Windows PowerShell and check Sticky Notes, it should work fine now.

    Let us know if this helps!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Saturday, January 12, 2019 8:26 AM
  • I am having the same problem and so far, none of the attempted "fixes" have worked. I also get a "C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3....\Microsoft.Notes.DesktopBridge.exe The parameter is incorrect" error when I open sticky notes. Sticky notes still works but the error is rather annoying. Sticky notes is not the only app throwing these errors and this is not isolated to 1 computer, 1 network or 1 location. On several Dell notebooks that have been installed, preinstalled Dell apps and McAfee AV also triggers this same basic error, only related to that particular app. I've even uninstalled all the Dell preinstalled software and still get the errors. Nothing like turning on a PC, signing in and getting hit with 3 - 5 errors for programs that sometimes have been completely removed before you even open any apps! I did not have this issue on any stations or apps at all until the 1809 update. FIX YOUR OPERATING SYSTEM AND ACTUALLY GET HUMANS TO TEST EVERYTHING! UNIT TESTING SUCKS!!!!

    Wednesday, January 30, 2019 3:40 PM
  • Sticky Notes crashing on Win 10 v1903, none of the solutions work. All other Store apps work fine, only Sticky Notes has issues.

    Event Viewer shows:

    Faulting application name: Microsoft.Notes.exe, version: 3.6.76.0, time stamp: 0x5d115325
    Faulting module name: SharedLibrary.dll, version: 2.2.27405.0, time stamp: 0x5c59d1be
    Exception code: 0x00001007
    Fault offset: 0x00000000007e36ae
    Faulting process id: 0x4008
    Faulting application start time: 0x01d555541e961c81
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.6.76.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.2_2.2.27405.0_x64__8wekyb3d8bbwe\SharedLibrary.dll
    Report Id: 6515398c-630e-40eb-884c-0f0764b2950a
    Faulting package full name: Microsoft.MicrosoftStickyNotes_3.6.76.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: App

    I tried removing the "C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.2_2.2.27405.0_x64__8wekyb3d8bbwe" folder so perhaps it would get rebuilt, but don't have permissions even as administrator.

    Supposedly Sticky Notes 3.7 is generally available now in the Store, but that's not the case, only see 3.6 in the Store and no update is offered.
    • Edited by ad10k Sunday, August 18, 2019 12:14 AM
    Sunday, August 18, 2019 12:13 AM