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  • Question

  • from last 2 weeks I am getting error such has WINDOWS EXPLORER HAS STOPPED WORKING..

    nd followng r d problem details... can any one help me in this

    Problem signature:

      Problem Event Name: InPageError

      Error Status Code: c000009c

      Faulting Media Type: 00000003

      OS Version: 6.1.7600.2.0.0.256.1

      Locale ID: 1033

      Additional Information 1: a7aa

      Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d

      Additional Information 3: a7aa

      Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

    Monday, November 7, 2011 9:08 AM

Answers

  • Hi,

    Please run the Chkdsk.exe program to try to recover files from any damaged areas of the disk. To do this, follow these steps:

    1.    Open a privileged Command Prompt.

    2.    Type chkdsk /r, and then press ENTER.

    3.    You are prompted to schedule Chkdsk to run when the computer restarts.

    Press Y, and then press ENTER.

    4.    Restart your computer. During startup, Windows will scan your disk for errors, and Windows will try to recover any files that are located on damaged areas on the disk.

     

    Regards,

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Tuesday, November 22, 2011 9:19 AM
    Thursday, November 10, 2011 6:53 AM

All replies

  • Hi mrunmayi dhurandhar,

     

    Please Upload the dmp File from c:\windows\minidump   into SkyDrive.

     

     

    Regards,

     


    MCP | MCTS | MCITP
    Tuesday, November 8, 2011 8:00 AM
  • Hi,

    Please run the Chkdsk.exe program to try to recover files from any damaged areas of the disk. To do this, follow these steps:

    1.    Open a privileged Command Prompt.

    2.    Type chkdsk /r, and then press ENTER.

    3.    You are prompted to schedule Chkdsk to run when the computer restarts.

    Press Y, and then press ENTER.

    4.    Restart your computer. During startup, Windows will scan your disk for errors, and Windows will try to recover any files that are located on damaged areas on the disk.

     

    Regards,

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Tuesday, November 22, 2011 9:19 AM
    Thursday, November 10, 2011 6:53 AM